SPACE EXPLORATION TECHNOLOGIES CORP
Sr. Channel Communications Manager (Starlink)
SPACE EXPLORATION TECHNOLOGIES CORP, Hawthorne, California, United States, 90250
Sr. Channel Communications Manager (Starlink)
Hawthorne, CA
SpaceX was founded under the belief that a future where humanity is exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
Starlink is a revolutionary satellite constellation, delivering low‑latency broadband internet around the world—bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide. The Consumer Sales Team is seeking a Senior Channel Communication Manager who will lead the customer experience within our channel partners' online and offline stores. The ideal candidate will have a strong background in working with retailers within the Consumer Electronics, Telecommunications, or Technology sectors and leading omni‑channel product transitions and retailer communications. This role requires a deep understanding of omni‑channel marketing and communication management. Success will require strategic influence and relationship building with channel partners to provide the best customer experience possible. This is a special opportunity to work at the cutting edge of satellite technologies with a world‑class team focused on connecting the unconnected!
Responsibilities
Develop branding and messaging strategies, and ensure execution consistency through our channel partners
Demonstrate the effectiveness and efficiency of marketing investment through channel partners through both short‑ and long‑term measurement, across brand & performance metrics
Own channel marketing strategy and execution for key communication methods including online, in‑store and emails
Contribute to rapid growth by ensuring a seamless customer experience in our partner’s stores and online, blending customer engagement, consumer‑driven marketing acumen, hands‑on execution, and strategic planning
Develop tailored marketing and content strategies for multiple countries, ensuring relevance and resonance with target customers
Monitor pipeline impact and engagement metrics, ensuring alignment with revenue objectives
Continuously monitor and analyze key performance indicators to refine and adapt strategies for improved impact
Basic Qualifications
Bachelor’s degree in business, marketing, finance, economics, or engineering
8+ years of experience in marketing, advertising, and/or brand strategy
5+ years of experience working on consumer technology brands/products
5+ years of experience managing consumer marketing teams with experience developing integrated marketing programs for large global brands
Preferred Experience
Experience building, executing, and scaling marketing programs with retailers at a global scale
Experience managing brand partners, driving mutual growth and results
Demonstrated success in structuring complex business commercial opportunities and driving them to completion
Independently motivated with a track record of project ownership and delivering measurable results
Excellent interpersonal, communication, presentation, and negotiation skills
MBA or master’s degree with a business or technical focus preferred
Additional Requirements
Must be available to work extended hours and weekends as needed
Willingness to travel approximately 20% of the time to customer locations and other SpaceX locations
Compensation and Benefits Pay range: Sr. Channel Communications Manager: $130,000.00 – $180,000.00 per year.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long‑term incentives, in the form of company stock, stock options, or long‑term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, a 401(k) retirement plan, short‑and‑long‑term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. §1157, or (iv) asylee under 8 U.S.C. §1158, or be eligible to obtain the required authorizations from the U.S. Department of State.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s affirmative action plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.
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SpaceX was founded under the belief that a future where humanity is exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
Starlink is a revolutionary satellite constellation, delivering low‑latency broadband internet around the world—bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide. The Consumer Sales Team is seeking a Senior Channel Communication Manager who will lead the customer experience within our channel partners' online and offline stores. The ideal candidate will have a strong background in working with retailers within the Consumer Electronics, Telecommunications, or Technology sectors and leading omni‑channel product transitions and retailer communications. This role requires a deep understanding of omni‑channel marketing and communication management. Success will require strategic influence and relationship building with channel partners to provide the best customer experience possible. This is a special opportunity to work at the cutting edge of satellite technologies with a world‑class team focused on connecting the unconnected!
Responsibilities
Develop branding and messaging strategies, and ensure execution consistency through our channel partners
Demonstrate the effectiveness and efficiency of marketing investment through channel partners through both short‑ and long‑term measurement, across brand & performance metrics
Own channel marketing strategy and execution for key communication methods including online, in‑store and emails
Contribute to rapid growth by ensuring a seamless customer experience in our partner’s stores and online, blending customer engagement, consumer‑driven marketing acumen, hands‑on execution, and strategic planning
Develop tailored marketing and content strategies for multiple countries, ensuring relevance and resonance with target customers
Monitor pipeline impact and engagement metrics, ensuring alignment with revenue objectives
Continuously monitor and analyze key performance indicators to refine and adapt strategies for improved impact
Basic Qualifications
Bachelor’s degree in business, marketing, finance, economics, or engineering
8+ years of experience in marketing, advertising, and/or brand strategy
5+ years of experience working on consumer technology brands/products
5+ years of experience managing consumer marketing teams with experience developing integrated marketing programs for large global brands
Preferred Experience
Experience building, executing, and scaling marketing programs with retailers at a global scale
Experience managing brand partners, driving mutual growth and results
Demonstrated success in structuring complex business commercial opportunities and driving them to completion
Independently motivated with a track record of project ownership and delivering measurable results
Excellent interpersonal, communication, presentation, and negotiation skills
MBA or master’s degree with a business or technical focus preferred
Additional Requirements
Must be available to work extended hours and weekends as needed
Willingness to travel approximately 20% of the time to customer locations and other SpaceX locations
Compensation and Benefits Pay range: Sr. Channel Communications Manager: $130,000.00 – $180,000.00 per year.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long‑term incentives, in the form of company stock, stock options, or long‑term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, a 401(k) retirement plan, short‑and‑long‑term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. §1157, or (iv) asylee under 8 U.S.C. §1158, or be eligible to obtain the required authorizations from the U.S. Department of State.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s affirmative action plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.
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