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Verizon Communications

Account Manager-Retail SMB Business Sales

Verizon Communications, Oshkosh, Wisconsin, United States, 54901

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Account Manager-Retail SMB Business Sales Job ID: R-1089376

Apply prior to the end date: January 30th, 2026

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing... You will be introducing small and medium business customers to the latest high tech 5G products and services that solve their unique business needs. You will interact with our small and medium business customers in the retail store, digitally, and through outbound prospecting. You’ll demonstrate the value of our products and services by introducing end to end technology solutions to energize their businesses. Driving small business results, you’ll generate new business through prospecting, networking and working leads and referrals.

Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives.

Growing your customer base by acquiring and retaining accounts in the small business segment.

Utilizing solutions-based selling techniques to solve business problems for your customers.

Outbound sales prospecting and customer visits.

Servicing the needs of the existing customer base.

Using sales enablement systems and tools to track, forecast, manage your pipeline and book of business.

Benefits

Best in class medical, dental and vision

Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both.

Engage your clients with Verizon's Velocity Selling methodology. Using AI and advanced CRM tools, the Velocity Selling methodology boosts efficiency, productivity, and decision-making through automation, predictive analysis, and personalized customer approach.

Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives

Lucrative paid time off, five weeks of paid time off (vacation, holidays, and personal days)

8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time‑off)

Up to $8k per year in tuition assistance

Expand your knowledge through various industry certifications through Verizon’s Get Certified program

Discounts up to 50% off on Verizon products and services, Fios, high‑speed home internet solutions to accessories and exclusive Verizon features, including 50% off Verizon wireless calling plans and much more.

From Employee discounts to pet insurance, we offer additional perks to ensure V‑teamers and their loved ones are supported holistically

What we’re looking for...

Bachelor’s degree or four or more years of work experience.

Three or more years of relevant experience required, demonstrated through work experience and/or military experience.

Experience in sales, marketing or customer service.

Valid driver's license.

Willingness to travel.

Even better if you have one or more of the following:

A degree - Associates or Bachelor's Degree or related certifications/college courses.

Outside sales experience including outbound prospecting.

Wireless sales experience exceeding quota.

Experience influencing a team to drive sales results.Capability to drive positive results in a team environment.

People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.

In this Account Manager Retail SMB hybrid role, you'll have a defined work location that includes working in-store at least five days per week.

Where you’ll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours 40

Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part‑timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job‑related skills and experience. This is a commission‑based position with the potential to earn more. For part‑time roles, your compensation will be adjusted to reflect your hours.

Stay in touch. Even if you’re not a V Teamer (yet), we’d love to keep you in the loop. We can’t help it—connection is kind of our thing. So be sure to sign up to become part of our network.

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