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Breaking Ground

Senior Property Manager

Breaking Ground, New York, New York, us, 10261

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90 Sands, 90 Sands Street, Brooklyn, New York, United States of America

Job Description Posted Thursday, January 8, 2026 at 5:00 AM

Reporting to the Vice President, Property Management, the

Senior Property Manager

oversees a complex, permanent, supportive housing property; blending traditional property management (leasing, finance, maintenance, compliance) with coordinating social services to ensure tenant stability; linking vulnerable tenants with onsite case management services. The Senior Property Manager supervises maintenance and administrative staff and utilizes strong leadership skills to ensure the property maintains a safe, compliant, and supportive living environment . They are accountable for financial oversight for the property, rent collection, arrears, recertifications, and compliance with city, state, and federal regulations.

The Senior Property Manager has a record of strategic thinking, change management, diplomacy, and rapid execution. They are able to identify and navigate complex facilities operations and develop and maintain effective partnerships with internal colleagues and external vendors. They have extensive experience partnering with social services staff to ensure positive and effective engagement with tenants and understand the importance of fostering community engagement. The Senior Property Manager provides guidance and support to onsite management teams, partners with internal departments, union leadership, and serves as a resource to ensure that the property operates efficiently, equitably, and in accordance with established policies and labor agreements.

90 Sands

Located in DUMBO, Brooklyn, 90 Sands offers 491 units of permanent, supportive housing to low-income New Yorkers, people living with HIV/AIDS, and chronically homeless individuals, including individuals with mental illness. Built on the former site of the Watchtower Society, the 30-story building features a multipurpose room for community events and meetings, a digital library/computer lab, and a fitness room. The Center for Urban Community Services provides comprehensive onsite social services, and Breaking Ground coordinates property management services.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Operational and Building Management:

Oversee 24/7 building operations, ensuring the property is safe, clean, and well-maintained, including coordinating physical upkeep, safety, and compliance with housing codes and certifications

Identify operational risks prior to agency, city, state inspections

Conduct routine building inspections; direct and oversee fixes including resolving violations

Oversee maintenance and repairs for building including providing expertise in managing a complex boiler system

Respond to emergencies and coordinate the response to resolve issues

Support onsite staff in the consistent application of organizational policies, procedures, and collective bargaining agreement

Leasing, Finance, and Compliance:

Partner with Leasing and Compliance department to manage the leasing, re-rentals, rent collection, subsidy management, income certifications (e.g., LIHTC), and recertifications, ensuring KPIs are met

Ensure timely turnover of units and that units are ready for unit showings

Administer budgets, rent collection, accounts payable/receivable, and financial reporting, focused on timely and accurate submission of all invoices to ensure that financials are most accurate; partner with Property Management leadership and Finance to trouble shoot and ensure responsible fiscal management of the building budget

Ensure compliance with affordable housing programs (LIHTC, HUD) and agency deadlines

Oversee income certifications, recertifications, tenant files, and regulatory reporting

Coordinate and prepare for internal reviews, audits, and regulatory inspections

Address findings and implement corrective actions in collaboration with compliance and operations teams

Tenant and Supportive Services:

Serve as the leading liaison between property management and social services staff

Partner with onsite social services staff to connect tenants with supportive services

Collaborate with other Building Directors as needed to ensure implementation of effective strategies related to specific, as well as more macro tenant matters

Develop and maintain strong working relationships with external partners

Address resident complaints, disputes, and reasonable accommodation requests

Develop and implement community-building activities and events

Collaborate with external partners (DHS, DOHMH, etc.)

Serve as an escalation point for resident concerns, ensuring fair, timely, and respectful resolution

Ensure resident communications and enforcement actions are consistent with due process, housing regulations, and labor standards

Participate in meetings with resident councils, community partners, and oversight entities as required

Staff and Administration:

Provide day-to-day guidance to property management staff within the framework of applicable collective bargaining agreement

Collaborate with Human Resources and union representatives on workforce matters, including scheduling, training, performance support, and progressive discipline

Promote a respectful, safe, and professional work environment

Support onboarding and ongoing training for management and onsite staff

Supervise property maintenance and administrative staff, ensuring they are trained in and utilize de-escalation practices when engaging with tenants

Maintain accurate tenant records, reports, and compliance documentation

Participate in budget planning and vendor selection

Ensure timely and accurate lease enforcement, recertifications, and legal notices

Perform other duties as assigned

MINIMUM QUALIFICATIONS:

Progressive property management experience in affordable/supportive housing

Strong knowledge of affordable housing laws and regulations (LIHTC, HUD) and of funding sources for housing and social services programs

Minimum 6 years' experience in supervisory capacity

Excellent communication, organizational, and problem-solving skills

Ability to work collaboratively with diverse teams and internal and external partners

Demonstrated ability to manage multiple significant priorities, including complex and time sensitive projects

Proficiency with relevant software (MS Office, property management systems)

Strong leadership skills, excellent communication skills, and commitment to problem solving

Supervisory experience in a unionized environment strongly preferred

KEY ATTRIBUTES:

Collaborative and relationship oriented

Proactive and resourceful

Strong working knowledge of affordable housing regulations and compliance requirements

Understanding of collective bargaining agreements and labor-management collaboration

Ability to interpret policies, regulations, and contracts and apply them consistently

Strong interpersonal, communication, and conflict-resolution skills

Proficiency in property management systems and Microsoft Suite

WORKING CONDITIONS:

Onsite Monday – Friday and on call availability nights and weekends, as needed availability during evening/weekend hours for special events, community meetings, etc.

Fast paced, high volume, complex environment

90 Sands, 90 Sands Street, Brooklyn, New York, United States of America

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