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Allegany College of Maryland

Student Community Coordinator (Residence Life)

Allegany College of Maryland, Cumberland, Maryland, us, 21504

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Description Join our team of dedicated employees focused on student success and transformation!

ACM is a close knit, family-like work environment who care deeply for each other, just as we do our students. Some of the many benefits of working at ACM includeamplepaid time off, great retirement and insurance options, on site facilities, and opportunities to connect with the community, co-workers, and students.

Allegany College of Maryland's main campus is nestled on beautiful, scenic acres in the mountains of Allegany County - Cumberland, Maryland. A downtown center extends our reach into the heart of the communitys business and tourism sector. Our small, attentive college atmosphere engages students of all ages and backgrounds in rich, challenging learning opportunities at all of our campuses. To learn more about the college visit our website here:www.allegany.edu

See more about Cumberland, MD here

https://www.ci.cumberland.md.us/724/Features-of-Cumberland-Maryland

Please apply if this sounds like the place for you!

Basic Statement of Responsibilities The Student Community Coordinator is professional staff (non-student) position whose primary role is management of daily operations in the Colleges on-campus housing community, Willowbrook Woods. The Student Community Coordinator provides stability to the living/learning community comprised of up to 224 [primarily] first- and second-year students. One of two Student Affairs positions based in Willowbrook Woods, the Student Community Coordinator provides information, guidance, and navigating matters directly related to the College and to Willowbrook Woods. In addition to many traditional residence life tasks, the unique role of the Student Community Coordinator is building community with engagement, educational support, communications, conflict mediation, and supervising Resident Assistants.

The person working in this position has the option to live at campus housing.

Essential Functions Operational Functions

Provide professional presence on-site at student housing;

Serve as a resource to students and/or make referrals to campus resources.

Manage day-to-day office operations

Oversee openings and closings of student housing;

Complete roommate matching

Respond to resident issues and emergencies as needed.

Manage residents keys including assigning, issuing, collecting, and replacing.

Manage late arrivals and early departures.

Update floor charts, rosters, and other resident lists as needed.

Greet and inform Willowbrook Woods tour groups as available.

Manage petty cash (for emergencies) including documentation, replenishment.

Submit work orders for any facilities issues to common areas including Clubhouse, office space, courtyard, parking lots, building exteriors, etc.

Liaise with Physical Plant regarding work orders and housing facilities

Liaise with Pest Control vendor and manage any pest issues

Collaborate with related College personnel regarding facility and furnishing needs

Specialized Functions

Recruit, select, and train Resident Assistants

Supervise and support student Resident Assistants

Oversee and implement the RA programming model

Organize recreational programs as needed for a robust calendar of engagement opportunities

Prepare and implement Online Orientation for new housing students

After hours emergency call response

Conduct regular Health and Safety Inspections

Conduct damage assessments/billing resulting from inspections, room switches, move-outs, closing, etc.

Liaise with Campus Safety/Special Police

Conduct fire drills with RA and Security assistance

Conduct roommate mediation

Manage room switches

Create and implement community-building strategies within apartments, within buildings, and across the housing facility

Monitor residents academic progress and provi e support/guidance and referrals to campus resources

Provide recognition to residents who are academically successful

Provide interventions to residents who are academically at risk.

Coordinate the end of year celebration, awards.

Write and distribute electronic newsletters/communications to all residents

General announcements/operational information

Specific events/programs for which this position is responsible

Develop and utilize connections/partnerships among students, campus personnel, and local community

Develop and implement independent living skills education for all students.

Other duties as assigned

All Student Affairs Staff Functions

Collaborate regarding applications, contracts, supplemental contracts, credit hour compliance, and contract renewal process.

Collaborate regarding Willowbrook Woods policies, processes, and documents.

Identify resident behaviors/concerns and communicate complex matter to Team to determine course of action.

Conduct wellbeing checks

Provide timely and accurate documentation, record-keeping

Participate in staff meetings as needed.

Participate in assessment including Comprehensive Unit Review and Unit Goals.

Participate in college Open Houses and other promotional activities

Participate in college committee(s).

Complete mandatory trainings and professional development.

Other duties as assigned

Education, Experience, and Specialized Skills Bachelors Degree required. One-year professional, relevant experience required. Prior Residence Life experience preferred. Prior experience planning events/programs preferred. Prior experience in conflict resolution preferred. Experience and/or training in Mental Health First Aid or similar program is required - at application or within 60 days of hire. Valid drivers license required.

Knowledge, Skills, and Abilities

ability to establish rapport with and offer patient guidance to widely diverse student population;

experience with and/or demonstrated ability to learn crisis/emergency response;

experience with or demonstrated ability to learn student development theory;

experience with or demonstrated ability to learn conflict resolution skills;

experience with or demonstrated ability to learn how to apply institutional policies and procedures;

strong organizational and planning skills;

excellent documentation skills.

excellent communication (verbal and written) skills;

strong interpersonal and collaborative skills;

strong creative skills fo

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