Medicalincs
Community Health Worker [Senior Associate] - Maryland
Medicalincs, Silver Spring, Maryland, United States, 20900
Community Health Worker [Senior Associate] - Maryland
Join to apply for the
Community Health Worker [Senior Associate] - Maryland
role at
Medicalincs .
Community Health Worker (PG County & Remote)
Responsibilities & Competencies
Increase utilization of preventive care and needed mental health services within the county
Assess client/patients’ unmet social needs
Develop an intervention plan with the client/patient, family/caregiver(s) and providers (as appropriate) under the supervision of the mental health lead care manager
Facilitate and provide education on community resources to the client/patient and families served and assist with food, housing, mobility, energy assistance, childcare, and other governmental programs; assist students at social services and social security visits for SNAP, TCA, and TDAP when applying for SSI/SSDI and insurance
Complete school and community visits to improve participant engagement
Monitor adherence to intervention plans, evaluate effectiveness, monitor students’ progress in a timely manner, and facilitate changes as needed
Attend or call‑in for daily and weekly care & wellness meetings; weekly care & wellness meetings will include a review of all clients/patients on CHW caseload/assigned
Complete documentation, in preferred platform, detailing efforts, resources, and communications with client/patient and their families
Share client/patient and families’ concerns with the care & wellness team during check‑in meetings
Attend mandatory training to improve client/patient and families’ communication and community health support skills
Provide feedback for the improvement of the programs assigned
Flexibility to work occasional evenings and weekends to support events and outreach initiatives
Perform other duties as required
Qualifications
Bachelor's degree preferred
1-3 years’ experience working in community health care settings is required
Local knowledge about and connections to community health care and social welfare resources is desirable; particularly in PG County
Bilingual in English and Spanish preferred.
Must have strong team building, leadership, and mentoring skills.
Must have high organizational, performance management, and problem‑solving skills.
High emotional intelligence and exceptional communication skills.
Must have influencing skills that foster a collaborative and continuous‑improvement environment.
Proven ability to lead, motivate, and build cross‑functional teams that deliver services and solutions that surpass client/patient expectations.
Proficiency in communication technologies (email, cell phone, etc.)
Highly organized with the ability to keep accurate notes and records.
Experience with health IT systems and reports is desirable
Must be customer focused.
Contribute to high‑quality deliverables and/or tasks under supervision.
Additional Competencies
Core values consistent with a person‑centered approach to care
Demonstrates professional, appropriate, effective, and tactful communication skills, including written, verbal and nonverbal
Demonstrates a positive attitude and respectful, professional customer service
Acknowledges program participants’ rights on confidentiality issues, maintains client/patient confidentiality at all times and follows HIPAA guidelines and regulations
Proactively acts as a client/patient advocate, responding with empathy and respect to resolve client/patient and family concerns, and recognizes opportunities for improvement to meet concerns
Proactively continues to educate self on providing quality care and improving professional skills
Physical Demands & Work Environment Work is generally performed remotely or within the office environment, with standard office equipment available. The CHW is regularly required to talk or hear, stand, walk, sit; use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The CHW frequently lifts and moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The CHW is expected to complete onsite visits and drive to the public schools and communities including client/patient homes, physician offices, and other healthcare facilities (as needed). The CHW is required to document client/patient‑related activities and conversations within 48 hours of the client/patient interaction. Work may be performed at the school site and/or Medicalincs offices. Travel will be required. Work is mostly sedentary in nature but may require occasional standing and walking. Lighting and temperature must be adequate, with no hazardous or unpleasant conditions caused by noise, dust, etc. Must have good vision and be able to read, write, and communicate fluently in English. Occasional working overtime may be required to meet project deadlines.
About Medicalincs Medicalincs is a renowned healthcare business & clinical management services firm that supports health organizations to improve organizational performance by providing less expensive, human‑centered, integrated, managed care solutions. We have significantly improved health outcomes, cost savings, and return on investment for our clients. Medicalincs was launched in 2017. We are located at Silver Spring, Maryland, and serve the Maryland, District of Columbia, and Virginia regions.
Mission & Philosophy At Medicalincs, our mission is to link silos in the healthcare system — to achieve the most cost‑effective, high‑quality, and continually‑improved care delivery that preserves & saves lives! Our philosophy: To make a difference, you need to be THICK – Trusted, Hearty, Innovative, Committed, & Kaizen!
Benefits & Opportunities
A balance of work, life, & fun -- with a close‑knit team of professionals!
Delivery of top‑notch health care solutions to our clients
An innovative and creative environment, with diverse highly talented co‑workers
Empowerment to perform at your highest potential and opportunity to grow
Recognition for being part of a talented team & reward for performance
#J-18808-Ljbffr
Community Health Worker [Senior Associate] - Maryland
role at
Medicalincs .
Community Health Worker (PG County & Remote)
Responsibilities & Competencies
Increase utilization of preventive care and needed mental health services within the county
Assess client/patients’ unmet social needs
Develop an intervention plan with the client/patient, family/caregiver(s) and providers (as appropriate) under the supervision of the mental health lead care manager
Facilitate and provide education on community resources to the client/patient and families served and assist with food, housing, mobility, energy assistance, childcare, and other governmental programs; assist students at social services and social security visits for SNAP, TCA, and TDAP when applying for SSI/SSDI and insurance
Complete school and community visits to improve participant engagement
Monitor adherence to intervention plans, evaluate effectiveness, monitor students’ progress in a timely manner, and facilitate changes as needed
Attend or call‑in for daily and weekly care & wellness meetings; weekly care & wellness meetings will include a review of all clients/patients on CHW caseload/assigned
Complete documentation, in preferred platform, detailing efforts, resources, and communications with client/patient and their families
Share client/patient and families’ concerns with the care & wellness team during check‑in meetings
Attend mandatory training to improve client/patient and families’ communication and community health support skills
Provide feedback for the improvement of the programs assigned
Flexibility to work occasional evenings and weekends to support events and outreach initiatives
Perform other duties as required
Qualifications
Bachelor's degree preferred
1-3 years’ experience working in community health care settings is required
Local knowledge about and connections to community health care and social welfare resources is desirable; particularly in PG County
Bilingual in English and Spanish preferred.
Must have strong team building, leadership, and mentoring skills.
Must have high organizational, performance management, and problem‑solving skills.
High emotional intelligence and exceptional communication skills.
Must have influencing skills that foster a collaborative and continuous‑improvement environment.
Proven ability to lead, motivate, and build cross‑functional teams that deliver services and solutions that surpass client/patient expectations.
Proficiency in communication technologies (email, cell phone, etc.)
Highly organized with the ability to keep accurate notes and records.
Experience with health IT systems and reports is desirable
Must be customer focused.
Contribute to high‑quality deliverables and/or tasks under supervision.
Additional Competencies
Core values consistent with a person‑centered approach to care
Demonstrates professional, appropriate, effective, and tactful communication skills, including written, verbal and nonverbal
Demonstrates a positive attitude and respectful, professional customer service
Acknowledges program participants’ rights on confidentiality issues, maintains client/patient confidentiality at all times and follows HIPAA guidelines and regulations
Proactively acts as a client/patient advocate, responding with empathy and respect to resolve client/patient and family concerns, and recognizes opportunities for improvement to meet concerns
Proactively continues to educate self on providing quality care and improving professional skills
Physical Demands & Work Environment Work is generally performed remotely or within the office environment, with standard office equipment available. The CHW is regularly required to talk or hear, stand, walk, sit; use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The CHW frequently lifts and moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The CHW is expected to complete onsite visits and drive to the public schools and communities including client/patient homes, physician offices, and other healthcare facilities (as needed). The CHW is required to document client/patient‑related activities and conversations within 48 hours of the client/patient interaction. Work may be performed at the school site and/or Medicalincs offices. Travel will be required. Work is mostly sedentary in nature but may require occasional standing and walking. Lighting and temperature must be adequate, with no hazardous or unpleasant conditions caused by noise, dust, etc. Must have good vision and be able to read, write, and communicate fluently in English. Occasional working overtime may be required to meet project deadlines.
About Medicalincs Medicalincs is a renowned healthcare business & clinical management services firm that supports health organizations to improve organizational performance by providing less expensive, human‑centered, integrated, managed care solutions. We have significantly improved health outcomes, cost savings, and return on investment for our clients. Medicalincs was launched in 2017. We are located at Silver Spring, Maryland, and serve the Maryland, District of Columbia, and Virginia regions.
Mission & Philosophy At Medicalincs, our mission is to link silos in the healthcare system — to achieve the most cost‑effective, high‑quality, and continually‑improved care delivery that preserves & saves lives! Our philosophy: To make a difference, you need to be THICK – Trusted, Hearty, Innovative, Committed, & Kaizen!
Benefits & Opportunities
A balance of work, life, & fun -- with a close‑knit team of professionals!
Delivery of top‑notch health care solutions to our clients
An innovative and creative environment, with diverse highly talented co‑workers
Empowerment to perform at your highest potential and opportunity to grow
Recognition for being part of a talented team & reward for performance
#J-18808-Ljbffr