Zogo
Enterprise Account Manager
Location: Austin, Texas – Full‑time – Mid‑Senior level.
Who We Are Founded in 2018, Zogo has been on a remarkable journey in financial education. Over the years, we’ve partnered with 250 financial institutions and assembled a dedicated team of passionate and skilled professionals. Our user‑base has grown to over 1.5 M people who have completed more than 10 million education modules. At Zogo, we want everyone to be empowered to reach their financial goals — and we need your help to make it happen.
About This Role Zogo is currently seeking a focused, highly motivated, full‑time Enterprise Account Manager to join our team in Austin, Texas. The role will serve as a liaison between our top Enterprise clients and the Zogo team, playing a critical role in executing revenue goals through renewals and upsells. The Enterprise Account Manager will oversee onboarding, maintaining enterprise accounts, ensuring renewals, coordinating with Sales and other teams, and managing the entire client journey from onboarding to QBRs and renewal discussions.
Responsibilities
Determine and understand the needs and problems of enterprise clients to effectively position Zogo as a solution.
Report to the Lead Enterprise Account Manager.
Effectively onboard clientele using relevant tools and software.
Consistently meet and exceed enterprise client expectations.
Work comfortably in a fast‑paced environment and respond proactively to change.
Coordinate with Client Success, Revenue, Marketing, and Product team members.
Collaborate on data documentation, reporting, and metric tracking.
Exhibit operational excellence to meet and exceed the needs of a developing team.
Identify growth areas per account by leveraging established relationships and building new ones.
Drive adoption and growth by fostering strong, collaborative relationships with customers, acting as a trusted advisor.
Identify and mitigate risks for customers at different stages of the lifecycle.
Translate customer feedback into actionable insights to enhance Zogo’s products and services.
Qualifications
Bachelor’s degree or equivalent experience.
2‑5 years of experience (or proven experience) as an Account Manager, CSM, Sales, or similar role.
Experience building trusted, long‑term relationships with enterprise customers.
Well‑spoken and comfortable speaking/presenting.
Demonstrated success with account management involving six‑figure ARR deals.
Ability to prioritize opportunities, overcome obstacles, and achieve results.
Excellent written and verbal communication skills.
Strong customer focus and service orientation.
Experience with virtual meeting platforms such as Zoom.
Preferred experience with SaaS products or within the fintech space.
Preferred experience using Zoom, GSuite, HubSpot (or another CRM platform).
Rewards We offer a robust package of employee perks and benefits, including medical, dental, vision, EAP, competitive PTO, 401(k) match, parental leave, and HSA contribution match. We also provide a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. As a hybrid workforce, we allow employees to work remotely up to two days a week.
Equal Employment Opportunity Zogo is an equal‑opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. We are committed to creating a diverse environment and ensuring all qualified applicants receive fair consideration. If you require reasonable accommodations for the application or interview process, please contact our HR department at hr@peak6.com.
#J-18808-Ljbffr
Who We Are Founded in 2018, Zogo has been on a remarkable journey in financial education. Over the years, we’ve partnered with 250 financial institutions and assembled a dedicated team of passionate and skilled professionals. Our user‑base has grown to over 1.5 M people who have completed more than 10 million education modules. At Zogo, we want everyone to be empowered to reach their financial goals — and we need your help to make it happen.
About This Role Zogo is currently seeking a focused, highly motivated, full‑time Enterprise Account Manager to join our team in Austin, Texas. The role will serve as a liaison between our top Enterprise clients and the Zogo team, playing a critical role in executing revenue goals through renewals and upsells. The Enterprise Account Manager will oversee onboarding, maintaining enterprise accounts, ensuring renewals, coordinating with Sales and other teams, and managing the entire client journey from onboarding to QBRs and renewal discussions.
Responsibilities
Determine and understand the needs and problems of enterprise clients to effectively position Zogo as a solution.
Report to the Lead Enterprise Account Manager.
Effectively onboard clientele using relevant tools and software.
Consistently meet and exceed enterprise client expectations.
Work comfortably in a fast‑paced environment and respond proactively to change.
Coordinate with Client Success, Revenue, Marketing, and Product team members.
Collaborate on data documentation, reporting, and metric tracking.
Exhibit operational excellence to meet and exceed the needs of a developing team.
Identify growth areas per account by leveraging established relationships and building new ones.
Drive adoption and growth by fostering strong, collaborative relationships with customers, acting as a trusted advisor.
Identify and mitigate risks for customers at different stages of the lifecycle.
Translate customer feedback into actionable insights to enhance Zogo’s products and services.
Qualifications
Bachelor’s degree or equivalent experience.
2‑5 years of experience (or proven experience) as an Account Manager, CSM, Sales, or similar role.
Experience building trusted, long‑term relationships with enterprise customers.
Well‑spoken and comfortable speaking/presenting.
Demonstrated success with account management involving six‑figure ARR deals.
Ability to prioritize opportunities, overcome obstacles, and achieve results.
Excellent written and verbal communication skills.
Strong customer focus and service orientation.
Experience with virtual meeting platforms such as Zoom.
Preferred experience with SaaS products or within the fintech space.
Preferred experience using Zoom, GSuite, HubSpot (or another CRM platform).
Rewards We offer a robust package of employee perks and benefits, including medical, dental, vision, EAP, competitive PTO, 401(k) match, parental leave, and HSA contribution match. We also provide a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. As a hybrid workforce, we allow employees to work remotely up to two days a week.
Equal Employment Opportunity Zogo is an equal‑opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. We are committed to creating a diverse environment and ensuring all qualified applicants receive fair consideration. If you require reasonable accommodations for the application or interview process, please contact our HR department at hr@peak6.com.
#J-18808-Ljbffr