Crossnore Communities for Children
Case Manager - Residential (Avery Campus)
Crossnore Communities for Children, Spruce Pine, North Carolina, United States, 28777
Case Manager - Residential (Avery Campus)
Join to apply for the
Case Manager - Residential (Avery Campus)
role at
Crossnore Communities for Children
Salary & Benefits Base pay range:
$43,000.00/yr - $52,000.00/yr
Benefits include:
Defined Contribution Benefits Plan
Health/Dental/Vision Insurance (free mental health visits)
Life, Short-Term Disability, Long-Term Disability, Critical Illness and Accident coverage options
Flexible Spending Plan
401k with employer match (up to 6%)
Paid parental leave (based on tenure)
Ongoing training
20 days PTO, 11 paid holidays
Location / Schedule Campus in Crossnore, North Carolina. Full‑time, on‑site position. Typical hours are first shift, Monday‑Friday, though schedule is flexible based on youth needs. Must be willing to work evenings, weekends, including youth appointments, field trips, hospital coverage, admissions, on‑call coverage, and on‑campus support.
Your Impact As a Case Manager on our Residential team, you will support youth in a campus‑based foster care setting by coordinating services and providing interventions that strengthen coping skills and overall well‑being. You will screen and interview incoming youth, collaborate with them to develop action plans and goals, connect them to needed resources, and provide ongoing problem‑solving and support. Serving as a central point of communication, you will ensure timely, accurate information sharing among team members and act as a liaison and advocate with families and external partners to help create a coordinated, supportive environment where youth can stabilize and thrive.
Education & Experience
Preferred: prior experience working with youth who have trauma, mental/behavioral challenges, or other at‑risk populations.
Preferred: previous work with residential programs.
Case Manager II: Bachelor’s in Social Work or related Human Services (one year related experience) OR Bachelor’s in another field with two years related experience.
Case Manager III: Bachelor’s in Social Work or related Human Services (Master’s preferred). 4+ years case management with children/families required. Equivalent education/experience considered.
Skills and Competencies
In‑depth knowledge of child welfare and mental health systems, family dynamics, intervention techniques, and community resources.
Strong communication, organizational, and relationship‑building skills with youth, families, and team members.
Ability to handle crisis situations with discretion and sound judgment.
Flexibility to work with diverse teams and populations, passion for serving youth from various backgrounds.
Proficiency in Microsoft and Google software.
Valid driver’s license and willingness to travel for job‑related activities.
Creativity, willingness to learn from mistakes.
Key Responsibilities
Develop and manage personalized care plans aligned with youth’s transition and permanency goals.
Collaborate with team members, family, DSS, schools, and other partners to ensure clear communication and support.
Maintain youth’s records, ensuring all documentation is up to date.
Complete Comprehensive Behavioral Assessments and other tools to regularly assess youth progress.
Facilitate youth placement, presenting candidates to leadership team and coordinating financial services as needed.
Provide transportation and ensure behavioral support in collaboration with clinical teams.
Assist in life skills training, field trips, and other youth activities.
Serve as on‑call support for intake, hospital coverage, and de‑escalation situations.
Participate in community projects, training, and agency meetings.
Note: This job ad is a summary of the position and its requirements. For a full list of responsibilities and qualifications, please refer to the detailed job description which can be sent to you upon request.
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Case Manager - Residential (Avery Campus)
role at
Crossnore Communities for Children
Salary & Benefits Base pay range:
$43,000.00/yr - $52,000.00/yr
Benefits include:
Defined Contribution Benefits Plan
Health/Dental/Vision Insurance (free mental health visits)
Life, Short-Term Disability, Long-Term Disability, Critical Illness and Accident coverage options
Flexible Spending Plan
401k with employer match (up to 6%)
Paid parental leave (based on tenure)
Ongoing training
20 days PTO, 11 paid holidays
Location / Schedule Campus in Crossnore, North Carolina. Full‑time, on‑site position. Typical hours are first shift, Monday‑Friday, though schedule is flexible based on youth needs. Must be willing to work evenings, weekends, including youth appointments, field trips, hospital coverage, admissions, on‑call coverage, and on‑campus support.
Your Impact As a Case Manager on our Residential team, you will support youth in a campus‑based foster care setting by coordinating services and providing interventions that strengthen coping skills and overall well‑being. You will screen and interview incoming youth, collaborate with them to develop action plans and goals, connect them to needed resources, and provide ongoing problem‑solving and support. Serving as a central point of communication, you will ensure timely, accurate information sharing among team members and act as a liaison and advocate with families and external partners to help create a coordinated, supportive environment where youth can stabilize and thrive.
Education & Experience
Preferred: prior experience working with youth who have trauma, mental/behavioral challenges, or other at‑risk populations.
Preferred: previous work with residential programs.
Case Manager II: Bachelor’s in Social Work or related Human Services (one year related experience) OR Bachelor’s in another field with two years related experience.
Case Manager III: Bachelor’s in Social Work or related Human Services (Master’s preferred). 4+ years case management with children/families required. Equivalent education/experience considered.
Skills and Competencies
In‑depth knowledge of child welfare and mental health systems, family dynamics, intervention techniques, and community resources.
Strong communication, organizational, and relationship‑building skills with youth, families, and team members.
Ability to handle crisis situations with discretion and sound judgment.
Flexibility to work with diverse teams and populations, passion for serving youth from various backgrounds.
Proficiency in Microsoft and Google software.
Valid driver’s license and willingness to travel for job‑related activities.
Creativity, willingness to learn from mistakes.
Key Responsibilities
Develop and manage personalized care plans aligned with youth’s transition and permanency goals.
Collaborate with team members, family, DSS, schools, and other partners to ensure clear communication and support.
Maintain youth’s records, ensuring all documentation is up to date.
Complete Comprehensive Behavioral Assessments and other tools to regularly assess youth progress.
Facilitate youth placement, presenting candidates to leadership team and coordinating financial services as needed.
Provide transportation and ensure behavioral support in collaboration with clinical teams.
Assist in life skills training, field trips, and other youth activities.
Serve as on‑call support for intake, hospital coverage, and de‑escalation situations.
Participate in community projects, training, and agency meetings.
Note: This job ad is a summary of the position and its requirements. For a full list of responsibilities and qualifications, please refer to the detailed job description which can be sent to you upon request.
#J-18808-Ljbffr