Crossnore Communities for Children
Case Manager - Residential (Avery Campus)
Crossnore Communities for Children, Boone, North Carolina, United States, 28607
Case Manager - Residential (Avery Campus)
Join to apply for the
Case Manager - Residential (Avery Campus)
role at
Crossnore Communities for Children .
Location / Schedule Campus in Crossnore, North Carolina. Full-time, on-site position. Typical hours are 1st shift, Monday-Friday, though the schedule is flexible based on youth needs. Must be willing to work some evenings and weekends as dictated by the demands of the position, including youth appointments, field trips, hospital coverage, admissions, on‑call coverage, and on‑campus support.
Your Impact As a Case Manager on our Residential team, you will support youth in a campus-based foster care setting by coordinating services and providing interventions that strengthen coping skills and overall well‑being. You will screen and interview incoming youth, collaborate with them to develop action plans and goals, connect them to needed resources, and provide ongoing problem‑solving and support. Serving as a central point of communication, you will ensure timely, accurate information sharing among team members and act as a liaison and advocate with families and external partners, helping create a coordinated, supportive environment where youth can stabilize and thrive.
Hiring Range $43,000 – $52,000 annually. Compensation is based on experience and qualifications. Candidates who meet only the minimum requirements can expect to start at the beginning of the range; those with additional and relevant experience and/or advanced skills may be considered for higher starting pay within the range.
Benefits
Defined Contribution Benefits Plan including:
Health/Dental/Vision Insurance – $0 copay for mental health visits
Life, Short‑Term Disability, and Long‑Term Disability plans
Critical Illness and Accident coverage options
Flexible Spending Plan
401k with employer match (up to 6%)
Paid Parental Leave – based on tenure
Ongoing Training
20 Days PTO, 11 Paid Holidays
Education / Experience
Prior experience working with youth who have experienced trauma, mental or behavioral health challenges, or other at‑risk populations preferred.
Previous work experience with residential programs strongly preferred.
Bachelor's Degree in Social Work or related Human Services field required with one year of directly related experience; or Bachelor’s Degree in another field with two years of directly related experience.
Bachelor's Degree in Social Work or related Human Services field required. Master’s Degree in Social Work preferred.
4+ years of case management experience, working with children and families, required.
An equivalent combination of education and experience may be considered.
Skills and Competencies
In-depth knowledge of child welfare and mental health systems, family dynamics, intervention techniques, and community resources.
Strong communication, organizational, and relationship‑building skills with youth, families, and team members.
Ability to handle crisis situations with discretion and sound judgment.
Flexibility to work with diverse teams and populations, with a passion for serving youth from various backgrounds.
Proficiency in Microsoft and Google software.
Valid driver’s license and willingness to travel for job‑related activities.
Ability to embrace challenges, creativity, and a willingness to learn from mistakes.
Key Responsibilities
Develop and manage personalized care plans that align with youth’s transition and permanency goals.
Collaborate with team members, family, DSS, schools, and other partners to ensure clear communication and support.
Manage youth’s records, ensuring all necessary documentation is maintained and up to date.
Complete Comprehensive Behavioral Assessments and other tools, ensuring youth progress is regularly assessed.
Facilitate youth placement, presenting potential candidates to leadership team and coordinating financial services as needed.
Provide transportation for youth and ensure behavioral support in collaboration with clinical teams.
Assist in life skills training, field trips, and other youth activities.
Serve as on‑call support for intake, hospital coverage, and de‑escalation situations.
Actively participate in community projects, training, and agency meetings.
Note: This job ad is a summary of the position and its requirements. For a full list of responsibilities and qualifications, please refer to the detailed job description which can be sent to you upon request.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other
Industries Individual and Family Services
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Case Manager - Residential (Avery Campus)
role at
Crossnore Communities for Children .
Location / Schedule Campus in Crossnore, North Carolina. Full-time, on-site position. Typical hours are 1st shift, Monday-Friday, though the schedule is flexible based on youth needs. Must be willing to work some evenings and weekends as dictated by the demands of the position, including youth appointments, field trips, hospital coverage, admissions, on‑call coverage, and on‑campus support.
Your Impact As a Case Manager on our Residential team, you will support youth in a campus-based foster care setting by coordinating services and providing interventions that strengthen coping skills and overall well‑being. You will screen and interview incoming youth, collaborate with them to develop action plans and goals, connect them to needed resources, and provide ongoing problem‑solving and support. Serving as a central point of communication, you will ensure timely, accurate information sharing among team members and act as a liaison and advocate with families and external partners, helping create a coordinated, supportive environment where youth can stabilize and thrive.
Hiring Range $43,000 – $52,000 annually. Compensation is based on experience and qualifications. Candidates who meet only the minimum requirements can expect to start at the beginning of the range; those with additional and relevant experience and/or advanced skills may be considered for higher starting pay within the range.
Benefits
Defined Contribution Benefits Plan including:
Health/Dental/Vision Insurance – $0 copay for mental health visits
Life, Short‑Term Disability, and Long‑Term Disability plans
Critical Illness and Accident coverage options
Flexible Spending Plan
401k with employer match (up to 6%)
Paid Parental Leave – based on tenure
Ongoing Training
20 Days PTO, 11 Paid Holidays
Education / Experience
Prior experience working with youth who have experienced trauma, mental or behavioral health challenges, or other at‑risk populations preferred.
Previous work experience with residential programs strongly preferred.
Bachelor's Degree in Social Work or related Human Services field required with one year of directly related experience; or Bachelor’s Degree in another field with two years of directly related experience.
Bachelor's Degree in Social Work or related Human Services field required. Master’s Degree in Social Work preferred.
4+ years of case management experience, working with children and families, required.
An equivalent combination of education and experience may be considered.
Skills and Competencies
In-depth knowledge of child welfare and mental health systems, family dynamics, intervention techniques, and community resources.
Strong communication, organizational, and relationship‑building skills with youth, families, and team members.
Ability to handle crisis situations with discretion and sound judgment.
Flexibility to work with diverse teams and populations, with a passion for serving youth from various backgrounds.
Proficiency in Microsoft and Google software.
Valid driver’s license and willingness to travel for job‑related activities.
Ability to embrace challenges, creativity, and a willingness to learn from mistakes.
Key Responsibilities
Develop and manage personalized care plans that align with youth’s transition and permanency goals.
Collaborate with team members, family, DSS, schools, and other partners to ensure clear communication and support.
Manage youth’s records, ensuring all necessary documentation is maintained and up to date.
Complete Comprehensive Behavioral Assessments and other tools, ensuring youth progress is regularly assessed.
Facilitate youth placement, presenting potential candidates to leadership team and coordinating financial services as needed.
Provide transportation for youth and ensure behavioral support in collaboration with clinical teams.
Assist in life skills training, field trips, and other youth activities.
Serve as on‑call support for intake, hospital coverage, and de‑escalation situations.
Actively participate in community projects, training, and agency meetings.
Note: This job ad is a summary of the position and its requirements. For a full list of responsibilities and qualifications, please refer to the detailed job description which can be sent to you upon request.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other
Industries Individual and Family Services
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