Cella Inc
Manager of Creator Operations; Influencer Marketing (Hybrid)
Cella Inc, Bentonville, Arkansas, United States, 72712
Location: Bentonville, Arkansas
Job Type: Contract
Compensation Range: $45 - 50 per hour
We are seeking a Manager of Creator Operations to lead the execution of creator‑led initiatives, brand safety protocols, and creator support strategies for our premier retail media network. In this role, you will oversee influencer campaigns and manage direct supplier relationships, fostering a “Creator‑first” environment that prioritizes exceptional service and seamless support across every interaction. You will act as a bridge between our retail media networks business, product, tech, and design teams to nurture creator partnerships and deliver on supplier‑funded projects. This is a high‑impact, entrepreneurial position designed for a leader ready to scale our creator ecosystem and solidify our status at the forefront of the content‑to‑commerce space.
Responsibilities
Operational Leadership: Manage the day‑to‑day workflow for the creator and influencer channels, refining operational frameworks and handling creator activations.
Quality & Safety: Implement comprehensive brand safety and creator care strategies to provide a “white‑glove” experience for our partners.
Financial & Risk Management: Forecast the economic impact of creator programs, use measurement frameworks to adjust roadmaps, and mitigate business risks.
Reputation Management: Identify potential threats to brand or platform integrity and proactively deploy preventative solutions.
Performance Tracking: Establish KPIs for creator satisfaction and success, developing robust systems for tracking and reporting.
Vendor Management: Oversee external vendor performance, ensuring metrics are met and identifying avenues for collaborative growth.
Cross‑Functional Synergy: Partner with stakeholders and external suppliers to ensure timelines and campaign goals are met.
Advocacy: Maintain a “member‑first” mindset throughout all internal processes and external campaigns.
Product Integration: Collaborate with the Product team to align business strategies with upcoming launches and technical roadmaps.
Qualifications
Experience: At least 5+ years of professional experience in Influencer Marketing, Digital Advertising, Operations, or e‑Commerce/Retail.
MUST HAVE: Influencer Marketing experience with an agency.
Networking: Proven history of managing relationships with marketing leaders and clients within the media and retail sectors.
Communication: Exceptional interpersonal skills with a “make it happen” attitude—comfortable with everything from high‑level meetings to persistent follow‑ups.
Organization: Highly detail‑oriented with a passion for designing scalable processes and efficient workflows.
Entrepreneurial Spirit: A “builder” mindset with the ability to launch programs from scratch and operate independently in a fast‑paced environment.
Collaboration: Demonstrated ability to lead cross‑functional teams toward shared success.
MUST BE LOCAL TO Bentonville, AR.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Cella, a Randstad Digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by Randstad Digital offers a comprehensive benefits package, including medical, prescription, dental, vision, AD&D, and life insurance offerings, short‑term disability, and a 401k plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
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We are seeking a Manager of Creator Operations to lead the execution of creator‑led initiatives, brand safety protocols, and creator support strategies for our premier retail media network. In this role, you will oversee influencer campaigns and manage direct supplier relationships, fostering a “Creator‑first” environment that prioritizes exceptional service and seamless support across every interaction. You will act as a bridge between our retail media networks business, product, tech, and design teams to nurture creator partnerships and deliver on supplier‑funded projects. This is a high‑impact, entrepreneurial position designed for a leader ready to scale our creator ecosystem and solidify our status at the forefront of the content‑to‑commerce space.
Responsibilities
Operational Leadership: Manage the day‑to‑day workflow for the creator and influencer channels, refining operational frameworks and handling creator activations.
Quality & Safety: Implement comprehensive brand safety and creator care strategies to provide a “white‑glove” experience for our partners.
Financial & Risk Management: Forecast the economic impact of creator programs, use measurement frameworks to adjust roadmaps, and mitigate business risks.
Reputation Management: Identify potential threats to brand or platform integrity and proactively deploy preventative solutions.
Performance Tracking: Establish KPIs for creator satisfaction and success, developing robust systems for tracking and reporting.
Vendor Management: Oversee external vendor performance, ensuring metrics are met and identifying avenues for collaborative growth.
Cross‑Functional Synergy: Partner with stakeholders and external suppliers to ensure timelines and campaign goals are met.
Advocacy: Maintain a “member‑first” mindset throughout all internal processes and external campaigns.
Product Integration: Collaborate with the Product team to align business strategies with upcoming launches and technical roadmaps.
Qualifications
Experience: At least 5+ years of professional experience in Influencer Marketing, Digital Advertising, Operations, or e‑Commerce/Retail.
MUST HAVE: Influencer Marketing experience with an agency.
Networking: Proven history of managing relationships with marketing leaders and clients within the media and retail sectors.
Communication: Exceptional interpersonal skills with a “make it happen” attitude—comfortable with everything from high‑level meetings to persistent follow‑ups.
Organization: Highly detail‑oriented with a passion for designing scalable processes and efficient workflows.
Entrepreneurial Spirit: A “builder” mindset with the ability to launch programs from scratch and operate independently in a fast‑paced environment.
Collaboration: Demonstrated ability to lead cross‑functional teams toward shared success.
MUST BE LOCAL TO Bentonville, AR.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Cella, a Randstad Digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by Randstad Digital offers a comprehensive benefits package, including medical, prescription, dental, vision, AD&D, and life insurance offerings, short‑term disability, and a 401k plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
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