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Sam's Club

(USA) Tire and Battery Service Advisor

Sam's Club, Augusta, Maine, us, 04338

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(USA) Tire and Battery Service Advisor

role at

Sam's Club .

Base pay range $18.00/hr – $25.00/hr

Responsibilities

Be a Team Member – collaborates with team members to fulfill sales and service requests, educates other associates on tools, tasks, resources, mentors new technicians, and develops interpersonal skills to provide safe and efficient customer service.

Be an Expert – demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring Systems), product specifications, seasonality, and Point of Sale systems, phone and in‑person selling techniques.

Be a Techie – leverages digital tools to plan for and drive sales, improve service experience, and elevate associate engagement using handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them.

Be an Owner – communicates equipment, tools and supplies needs to the TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory audit safety and compliance standards, reports TBC complaints, safety hazards and problems, completes paperwork logs and other required documentation, ensures merchandise is packaged, labeled, and stored according to company policies, identifies member needs, assists members with purchasing decisions and resolves issues.

Be a Talent Ambassador – is a brand advocate by valuing the member experience, models high‑quality service, develops, influences and inspires others, works in a respectful, supportive and team‑oriented style, understands roadblocks, and assists in training team members.

Complies with company policies, procedures and standards of ethics and integrity, implements related action plans, applies the Open Door Policy, and uses it in executing business processes and practices.

Completes work assignments – prioritizes using policies, data and resources, collaborates with managers, coworkers, customers and partners, identifies priorities, deadlines and expectations, communicates progress, determines improvement opportunities and adapts to change.

Respects Individual – embraces differences, creates a supportive workplace of belonging, creates opportunities for all to thrive, helps attract best talent, builds strong trustworthy relationships, motivates and influences with impact, energy and positivity, mentors others, and recognizes contributions.

Acts with Integrity – maintains high standards of integrity, ethics and compliance, models Walmart values, supports a regenerative company, and acts selflessly, humbly, self‑aware, honestly, fair and transparently.

Serves customers and members – delivers results while putting the customer first and makes decisions based on reliable information, balancing short‑term and long‑term priorities, and considering impact on team delivery.

Strives for Excellence – displays curiosity, learns, takes calculated risks, demonstrates courage and resilience, fuels continuous improvement, is open to new technologies, and supports others through change.

Benefits

Health benefits include medical, vision, and dental coverage.

Financial benefits include 401(k), stock purchase, and company‑paid life insurance.

Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty, and voting. Additional PTO/PPTO available.

Live Better U – a company‑paid education benefit program covering tuition, books, and fees for various programs (high school completion, bachelor’s degrees, English Language Learning, certificates) fully paid by Walmart.

Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The hourly wage range for this position is $18.00 to $25.00.

Minimum Qualifications

Valid state‑issued driver's license.

18 years of age or older.

Preferred Qualifications

Auto service industry, Retail Experience.

Primary location: 45 Marketplace Dr, Augusta, ME 04330-8037, United States of America.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Seniority level: Entry level. Employment type: Full‑time. Job function: Other. Industries: Retail.

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