Relationship Specialist - San Jose, CA

* Use critical thinking to assess business and risk situations and make decisions with little oversight.* Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues.* Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships.* Manage, service, and balance risk on customer accounts* Manage existing accounts and drive new growth opportunities.* Embrace our culture of supporting others' success as they grow in their role.* A valid driver's license with reliable and dedicated transportation.* Ability and desire to frequently travel (50-75%) within your market to support our current and prospective customer base.* Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity, and the ability to adapt.* Proficiently apply sales expertise, adapt to audiences, maintain curiosity, and effectively resolve core dealer issues.* A strong understanding of portfolio management, risk, and new business development.* Ability to work independently and autonomously when needed as well as part of a team.* Ability to use and understand technology required for your position such as mobile applications and software.* High level of accountability towards local goals and business targets. A minimum of three to five years of experience in customer-facing, sales, or sales support roles.* Previous auto industry or financial services experience* Experience with Google Workspace, Salesforce, Tableau* Competitive pay* Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)* Immediately vested 401K (US) or RRSP (Canada) with company match* Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US)* Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)* Robust Employee Assistance Program* Employer paid Leap into Service Day to volunteer* Tuition Reimbursement for eligible programs* Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization* Company culture of internal promotions, diverse career paths, and meaningful advancement**OPENLANE makes wholesale easy so our customers can be more successful. Our end-to-end platform serves the remarketing needs of the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions.****We’re a technology company** delivering next generation tools to accelerate and simplify remarketing.**We’re an analytics company** leveraging data to inform and empower our customers with clear, actionable insights.**And we’re an auction company** powering the world’s most advanced digital used vehicle marketplaces.In 2021, OPENLANE sold nearly 2.6 million vehicles valued at over $40 billion through our auctions and generated approximately $2.3 billion in revenue. Our integrated digital marketplaces and vehicle logistics centers reduce risk, improve transparency and streamline the experience for customers in about 75 countries. OPENLANE continues to make investments in innovation, strategic acquisitions and integrations to better serve our customers.Headquartered in Carmel, Indiana, OPENLANE has about 5,000 employees and maintains business units across North America, Europe, the Philippines and Uruguay. Together, the OPENLANE brands provide a complete remarketing solution for our customers.**California** **Residents:** Click to learn more about the personal information we collect in the application process. Also, click for how we adhere to the California Fair Chance Act.**Canadian** **Residents:** Click to learn more about how we adhere to the provincial Human Rights Codes and any accessibility and/or disability legislation" **OPENLANE is an equal opportunity employer and a drug-free workplace.**
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