Freight Forwarder, Air Import
Freight Forwarder Air Import is responsible for ensuring the timely and efficient importation of goods by air, including customs clearance and delivery to the final destination. This role involves coordinating with multiple parties, including airlines, customs agents, and trucking companies, and requires strong organizational and communication skills.
Duties and Responsibilities
- Manage the importation of goods by air, including customs clearance and delivery to the final destination within defined deadlines.
- Communicate with airlines, customs agents, and trucking companies to ensure timely delivery of goods
- Track shipments and provide updates to customers as needed
- Prepare and submit required documentation for customs clearance, including commercial invoices, bills of lading, and other relevant paperwork
- Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws
- Manage relationships with customers and provide exceptional customer service
- Record and provide feedback on any KPI failures
Educational background / Work experience
- Experience in air import freight forwarding is required
Skills & Competencies
Mathematical Skills
- Ability to perform basic mathematical calculations, such as calculating costs and rates
Other Skills
- Excellent organizational and time management skills
- Strong communication and interpersonal skills
- Attention to detail and accuracy
- Ability to work well under pressure and in a fast-paced environment
Function / Market & Industry Knowledge / Business Acumen / Processes
- Knowledge of air freight logistics and customs regulations
- Understanding of trade laws and regulations
Language skills
- Fluency in English is required
- Knowledge of additional languages is a plus
Computer Literacy
- Proficiency in Microsoft Office Suite
- Experience with CargoWise is preferred
At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
For this position, the expected base pay range is $22.50 - $30.50 per hour. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.
DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.