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CSAA Insurance Group, a AAA Insurer

PIP Claims Specialist - Remote

CSAA Insurance Group, a AAA Insurer, Oklahoma City, Oklahoma, United States, 73116

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Job Title Position: PIP Claims Specialist (Remote)

Company: CSAA Insurance Group, a AAA Insurer

Responsibilities

Handle to conclusion moderately complex PIP and medical pay claims (up to $30,000 reserve). Escalate when needed.

Investigate, evaluate, and settle medical expense and PIP claims.

Make coverage determinations, inform customers, and present to the coverage committee.

Assist with FNOL calls, claims advisory support, and casualty support as required.

Investigate exposures to uninsured/underinsured motorist, subrogation, and dram shop.

Qualifications

1–2 years of claims experience.

Bachelor’s degree in business, insurance, or a related field (or equivalent education/experience).

Must obtain and/or maintain relevant adjuster licenses within 90 days of employment.

Preferred: experience with PIP and first‑party medical coverage.

Preferred: knowledge of collision, loss‑of‑use, third‑party property damage, and bodily injury exposures.

Remote‑work ability and flexibility to work operating hours 5:30 a.m.–7 p.m., including evenings and weekends.

Strong interpersonal, computer navigation, and multitasking skills.

Optional: bilingual proficiency.

Compensation Base pay range: $57,285 / yr – $63,650 / yr (includes location‑based adjustments and eligibility for a discretionary bonus up to 7% through the Annual Incentive Plan).

Location & Work Style Remote – open to all U.S. locations except Hawaii and Alaska. Must be authorized to work indefinitely in the U.S.

EEO & Diversity Statement CSAA Insurance Group is an equal‑opportunity employer. We celebrate diversity and support inclusive practices at all stages of the career journey.

Application Process Submit your application online. We will communicate via email; check your inbox or spam folder for updates. If you require reasonable accommodations, contact TalentAcquisition@csaa.com.

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