REEDS Jewelers
Luxury Timepiece Manager in Waiting - SouthPark Mall
REEDS Jewelers, Charlotte, North Carolina, United States, 28245
Luxury Timepiece Manager in Waiting - SouthPark Mall REEDS Jewelers•Charlotte, NC, US
Job Description At
REEDS Jewelers , we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we’ve built a legacy of trust, exceptional customer service, and curated fine jewelry—offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We are constantly evolving, embracing new technology, and premium brands to lead in the world of luxury retail. Here, you’ll find more than a job; you’ll find a career with purpose, growth, and lasting impact.
As we continue to grow, we remain true to our roots while embracing forward‑thinking practices and premium partnerships, including our boutiques with
OMEGA
and
TAG Heuer
at SouthPark Mall. These boutiques are exclusively operated by REEDS Jewelers under the OMEGA and TAG Heuer brands, offering an opportunity to help lead stores dedicated to a legacy of cutting‑edge design, performance, and innovation in luxury timepieces. We’re looking for an energetic and driven Manager in Waiting to join our exceptional team, deliver an unforgettable client experience, and uphold the excellence of these luxury brands.
Charlotte is a major financial and business center with a thriving luxury retail market. SouthPark Mall is a key shopping destination, consistently attracting customers who value outstanding service and well‑known brands. The dedicated TAG Heuer and Omega Boutiques at SouthPark offer specialized luxury experiences for timepiece collectors and enthusiasts. Charlotte’s fast‑growing economy, vibrant neighborhoods, and strong professional community make it an excellent city for luxury retail careers and long‑term growth.
The Role: Manager in Waiting A Manager in Waiting assists the store manager in all aspects of the store’s operations while motivating sales associates to be capable, confident, and successful. The ideal candidate is responsible, accountable, and driven to grow into a management role, strengthening their leadership skills along the way. This position is designed for someone eager to develop professionally, learn the business, and prepare for future leadership opportunities within REEDS.
The best candidates can hold themselves and others accountable for the overall vision, direction, growth, profitability, and success of the retail store. We provide the tools, training, and mentorship you need to expand your knowledge—whether it’s learning about the world‑class designers we proudly represent or mastering top‑selling skills that set you up for‑term success.
A Manager in Waiting at REEDS Jewelers is a full‑time, salaried exempt position with commission opportunities, performance bonuses, and a full benefits package.
What You’ll Do Sales & Business Leadership
Drive store performance, exceeding sales goals and KPIs
Leverage sales analytics to drive strategy and opportunity
Lead by example as a selling manager and brand ambassador
Oversee visual presentation, product mix, and promotional execution
Client Experience
Deliver a seamless, personalized luxury experience to every customer
Inspire the team to build long‑term client relationships through effective clienteling
Drive special events and creative engagement with clients
Lead from the floor during peak moments and events
Actively seek and respond to client feedback
Team Development
Support the store manager to recruit, train, and retain top‑tier talent
Create a culture of accountability, performance, and celebration
Facilitate continuous learning
Operations & Store Standards
Support manager’s delivery of flawless execution of daily operations
Support inventory, security, and loss prevention
Oversee compliance, safety, and store policy adherence
Support back‑of‑house organization and optimize operational efficiency
Our Values We lead through REEDS’ core principles:
Integrity – Do what’s right, always
Performance Excellence – Drive results and growth
Stewardship – Build trust at every turn
Professionalism – Lead with confidence and consistency
Entrepreneurial Spirit – Think boldly, act decisively
Team Orientation – Support, uplift, and collaborate
Passion – Love what you do and share it with others
Requirements
3+ years of leadership experience in luxury, specialty, or jewelry retail
Proven track record of meeting/exceeding sales goals
Strong leadership presence and talent development capabilities
Proficient in POS systems, Microsoft Office, and digital commerce tools
Availability to work a flexible schedule, including nights, weekends, and holidays
High School Diploma or Equivalent
Ability to stand for long periods of time and carry up to 30 lbs.
Legal authorization to work in the U.S.
Preferred Qualifications
GIA coursework or certification
Deep passion for fine jewelry, timepieces, and curating an elevated, luxury experience
Benefits REEDS Jewelers offers a comprehensive compensation program that includes medical, prescription, dental, life and long‑term disability insurance as well as 401k, merchandise discounts, career growth and a drug‑free workplace.
Equal Opportunity Employer REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug‑free environment.
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Job Description At
REEDS Jewelers , we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we’ve built a legacy of trust, exceptional customer service, and curated fine jewelry—offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We are constantly evolving, embracing new technology, and premium brands to lead in the world of luxury retail. Here, you’ll find more than a job; you’ll find a career with purpose, growth, and lasting impact.
As we continue to grow, we remain true to our roots while embracing forward‑thinking practices and premium partnerships, including our boutiques with
OMEGA
and
TAG Heuer
at SouthPark Mall. These boutiques are exclusively operated by REEDS Jewelers under the OMEGA and TAG Heuer brands, offering an opportunity to help lead stores dedicated to a legacy of cutting‑edge design, performance, and innovation in luxury timepieces. We’re looking for an energetic and driven Manager in Waiting to join our exceptional team, deliver an unforgettable client experience, and uphold the excellence of these luxury brands.
Charlotte is a major financial and business center with a thriving luxury retail market. SouthPark Mall is a key shopping destination, consistently attracting customers who value outstanding service and well‑known brands. The dedicated TAG Heuer and Omega Boutiques at SouthPark offer specialized luxury experiences for timepiece collectors and enthusiasts. Charlotte’s fast‑growing economy, vibrant neighborhoods, and strong professional community make it an excellent city for luxury retail careers and long‑term growth.
The Role: Manager in Waiting A Manager in Waiting assists the store manager in all aspects of the store’s operations while motivating sales associates to be capable, confident, and successful. The ideal candidate is responsible, accountable, and driven to grow into a management role, strengthening their leadership skills along the way. This position is designed for someone eager to develop professionally, learn the business, and prepare for future leadership opportunities within REEDS.
The best candidates can hold themselves and others accountable for the overall vision, direction, growth, profitability, and success of the retail store. We provide the tools, training, and mentorship you need to expand your knowledge—whether it’s learning about the world‑class designers we proudly represent or mastering top‑selling skills that set you up for‑term success.
A Manager in Waiting at REEDS Jewelers is a full‑time, salaried exempt position with commission opportunities, performance bonuses, and a full benefits package.
What You’ll Do Sales & Business Leadership
Drive store performance, exceeding sales goals and KPIs
Leverage sales analytics to drive strategy and opportunity
Lead by example as a selling manager and brand ambassador
Oversee visual presentation, product mix, and promotional execution
Client Experience
Deliver a seamless, personalized luxury experience to every customer
Inspire the team to build long‑term client relationships through effective clienteling
Drive special events and creative engagement with clients
Lead from the floor during peak moments and events
Actively seek and respond to client feedback
Team Development
Support the store manager to recruit, train, and retain top‑tier talent
Create a culture of accountability, performance, and celebration
Facilitate continuous learning
Operations & Store Standards
Support manager’s delivery of flawless execution of daily operations
Support inventory, security, and loss prevention
Oversee compliance, safety, and store policy adherence
Support back‑of‑house organization and optimize operational efficiency
Our Values We lead through REEDS’ core principles:
Integrity – Do what’s right, always
Performance Excellence – Drive results and growth
Stewardship – Build trust at every turn
Professionalism – Lead with confidence and consistency
Entrepreneurial Spirit – Think boldly, act decisively
Team Orientation – Support, uplift, and collaborate
Passion – Love what you do and share it with others
Requirements
3+ years of leadership experience in luxury, specialty, or jewelry retail
Proven track record of meeting/exceeding sales goals
Strong leadership presence and talent development capabilities
Proficient in POS systems, Microsoft Office, and digital commerce tools
Availability to work a flexible schedule, including nights, weekends, and holidays
High School Diploma or Equivalent
Ability to stand for long periods of time and carry up to 30 lbs.
Legal authorization to work in the U.S.
Preferred Qualifications
GIA coursework or certification
Deep passion for fine jewelry, timepieces, and curating an elevated, luxury experience
Benefits REEDS Jewelers offers a comprehensive compensation program that includes medical, prescription, dental, life and long‑term disability insurance as well as 401k, merchandise discounts, career growth and a drug‑free workplace.
Equal Opportunity Employer REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug‑free environment.
#J-18808-Ljbffr