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Gallagher Bassett

Workers Compensation Claims Trainee - Mid Atlantic

Gallagher Bassett, Newark, Delaware, United States, 19711

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Workers Compensation Claims Trainee - Mid Atlantic Base pay range: $45,000.00/yr - $72,000.00/yr

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job—it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast‑paced fixers, empathetic experts, and outcomes drivers—people who care deeply about doing the right thing and doing it well. Whether you’re managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Program Overview Are you a recent college graduate looking for a long‑term, stable, innovative and exciting career that helps make a meaningful difference and supports people through challenges? The Emerging Talent INVEST Program (ETIP) – Guardian Pathway is a 9‑month paid, fully remote, entry‑level immersive learning experience, designed for recent college graduates to gain real‑world exposure, personalized coaching and mentorship, and a clear, long‑term career path in one of U.S. best industries.

Program Highlights

9‑month, paid, fully remote learning track

Virtual classroom, peer shadowing, simulations, case studies, and hands‑on experience

Fully remote (candidates must physically reside in states specified although the role is remote)

Interactive sessions, one‑on‑one mentorship, collaborative projects, exposure to wide variety of industries, clients, and knowledge material

Fully paid licensing and advanced education opportunities

Career progression post‑graduation into claims resolution manager roles and beyond

What You’ll Do

Participate in structured learning: instructor‑led sessions, online modules, job shadowing, and mentorship focused on foundational insurance knowledge, claims operations, and state‑specific workers’ compensation regulations.

Shadow claims experts: observe experienced claims professionals and learn best practices in managing lost time (indemnity) workers’ compensation claims.

Practice in a simulated environment (“Sandbox”): apply newly learned concepts in a controlled, simulated claims environment designed to mimic real‑world scenarios.

Complete program milestones: achieve key learning objectives and performance checkpoints as you build technical knowledge and professional skills essential for a successful claims career.

Collaborate and network: engage with peers, mentors, and cross‑functional teams to deepen understanding of the claims process and build professional relationships within the organization.

Gradual claim ownership: begin handling new workers’ compensation claims starting in Week 3 of the program.

Support claims management: take ownership of an evolving portfolio of indemnity claims under close supervision.

Claims analysis and learning: develop skills in analyzing medical documentation, regulatory guidelines, state‑specific regulations, and supplemental case materials to determine claim strategy, financial exposure and potential next steps.

Stakeholder communication: engage in professional communication, provide support and empathy to injured employees, and secure key details from medical providers and other key stakeholders.

Client service instructions & carrier guidelines: learn how to interpret and apply client service instructions and carrier guidelines to ensure compliance.

Reserving acumen: build core skills in setting and adjusting reserves by analyzing claim details, medical data, and potential outcomes.

About You

Education : Bachelor’s degree or 4‑year degree from an accredited institution preferred. Candidates possessing a Bachelor’s degree will receive preferential treatment; others with proven experience will be considered.

Attributes :

Active listening skills

Problem‑solving mindset

Adaptable to changes in procedures and technology

Computer literacy, including strong familiarity with M365 products (Outlook, Word, Excel, and PPT)

Strong verbal and written communication skills

Strong time management and ability to multi‑task

Detail‑oriented

Curious, learning‑focused mindset

Compensation & Benefits We offer a competitive and comprehensive compensation package. Beyond the base salary range (see above), you’ll receive a wide range of benefits:

Medical/dental/vision plans, starting from day one

Life and accident insurance

401(k) and Roth options

Tax‑advantaged accounts (HSA, FSA)

Educational expense reimbursement

Paid parental leave

Digital mental health services (Talkspace)

Flexible work hours (availability varies by office and job function)

Training programs

Gallagher Thrive program—digital fitness and wellness workshops

Charitable matching gift program

And more…

Equal Employment Opportunity We value inclusion and diversity. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (including transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Seniority Level Not Applicable

Employment Type Full‑time

Job Function Human Resources – Insurance

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