Strategic Retention & Renewal Specialist (Hybrid)

A leading healthcare solutions organization is seeking a Member Retention Specialist to enhance member engagement and reduce churn. This hybrid role in Salt Lake City, Utah, requires self-motivation and excellent customer service skills. Responsibilities include executing renewal outreach, resolving customer concerns, and identifying upsell opportunities. Ideal candidates are proactive, have experience in retention and customer engagement, and are comfortable using CRM systems. AAPC offers a diverse team environment, comprehensive benefits including medical, dental, and generous PTO. #J-18808-Ljbffr