WEX
Product Manager III, Omnichannel Customer Communications
WEX, Myrtle Point, Oregon, United States, 97458
Employer Industry:
Financial Technology Services
Why consider this job opportunity:
Salary up to $125,000
Eligibility for quarterly or annual bonuses based on role and applicable plans
Comprehensive benefits package including health, dental, vision insurance, retirement savings plan, paid time off, and tuition reimbursement
Opportunity for career advancement and growth within the organization
Work remotely with flexibility, while residing within 30 miles of designated major cities
Chance to shape customer engagement strategies through innovative communication methods
What to Expect (Job Responsibilities):
Drive the strategy, execution, and optimization of cross‑channel communications across various platforms
Define standards for message orchestration and communication architecture to ensure consistency and relevance
Collaborate with engineering, design, marketing, and CX teams to build scalable platform capabilities
Lead A/B testing and channel‑level optimization to enhance customer engagement and drive business impact
Establish governance frameworks for message usage and compliance with regulatory standards
What is Required (Qualifications):
Minimum of 4 years of experience in product management or related digital roles, preferably with communications platforms
Undergraduate degree required; advanced degree is a plus
Strong understanding of omnichannel communication ecosystems and customer engagement technologies
Proven ability to lead end‑to‑end product discovery and delivery, with a focus on measurable outcomes
Exceptional cross‑functional collaboration skills and strong communication abilities
How to Stand Out (Preferred Qualifications):
Experience with messaging APIs and marketing tech tools
Analytical mindset with the ability to measure communication performance and apply data‑driven insights
Experience working within complex data environments and understanding customer data integration challenges
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the Employer of Record (EOR) for this position; our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Financial Technology Services
Why consider this job opportunity:
Salary up to $125,000
Eligibility for quarterly or annual bonuses based on role and applicable plans
Comprehensive benefits package including health, dental, vision insurance, retirement savings plan, paid time off, and tuition reimbursement
Opportunity for career advancement and growth within the organization
Work remotely with flexibility, while residing within 30 miles of designated major cities
Chance to shape customer engagement strategies through innovative communication methods
What to Expect (Job Responsibilities):
Drive the strategy, execution, and optimization of cross‑channel communications across various platforms
Define standards for message orchestration and communication architecture to ensure consistency and relevance
Collaborate with engineering, design, marketing, and CX teams to build scalable platform capabilities
Lead A/B testing and channel‑level optimization to enhance customer engagement and drive business impact
Establish governance frameworks for message usage and compliance with regulatory standards
What is Required (Qualifications):
Minimum of 4 years of experience in product management or related digital roles, preferably with communications platforms
Undergraduate degree required; advanced degree is a plus
Strong understanding of omnichannel communication ecosystems and customer engagement technologies
Proven ability to lead end‑to‑end product discovery and delivery, with a focus on measurable outcomes
Exceptional cross‑functional collaboration skills and strong communication abilities
How to Stand Out (Preferred Qualifications):
Experience with messaging APIs and marketing tech tools
Analytical mindset with the ability to measure communication performance and apply data‑driven insights
Experience working within complex data environments and understanding customer data integration challenges
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the Employer of Record (EOR) for this position; our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr