Related Affordable
Overview
Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is known for financing, preservation, and rehabilitation innovation. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information. Summary of Position
The Operations Success Specialist reports to the Regional Vice President or Senior Vice President and focuses on accurate and efficient execution of affordable housing program regulatory requirements such as HUD, LIHTC, bond, and other programs. This role ensures compliance, liaises with government agencies and stakeholders, identifies improvement opportunities, and implements solutions. It also supports corporate and ad‑hoc projects and collaborates across the organization. Responsibilities
Provide first‑line support for compliance/operations‑related questions in person, by phone, or virtually. Train on‑site team members and new hires on HUD, LIHTC, and company policies/systems; reinforce learning through ongoing guidance. Collaborate with Learning & Development to support training initiatives. Review applicant and resident files to confirm income and program eligibility prior to compliance submission. Assist site teams with mass recertifications, certifications, and lease documents. Collaborate with Regulatory Compliance to maintain current rent limits, income limits, and eligibility requirements. Maintain integrity of digital and paper resident files per HUD, LIHTC, corporate, and state/local agency regulations. Support file processing during new lease‑ups, acquisitions, re‑syndications, and rehabs. Review and maintain onsite EIV binders. Prepare for and attend LIHTC file audits, Management Occupancy Reviews, and other inspections; assist with responses to audit findings. Monitor waitlists and marketing compliance efforts. Adjust market rents and monitor Utility Allowance updates with Housing Authorities. Partner with Housing Authorities to reconcile ledgers, resolve payment discrepancies, and implement UA adjustments. Engage governmental agencies and stakeholders to maximize outcomes and reduce risk. Coordinate with Marketing on advertising and lease‑up activities. Prepare/draft reporting for agencies and stakeholders. Fill in for open Community Manager roles as needed. Assist with ledger reconciliations, rent posting accuracy, and property financial reviews. Participate in budget preparation and corporate/ad‑hoc projects. Educate residents and staff on community resources and services. Assist resident service coordinators and staff with service delivery and reporting. Support site RSCs and operations with food programs and related services. Other duties as assigned. Compensation
Salary: $90,000 – $100,000 per year, with annual performance bonus. Compensation may vary based on experience and location. Why You'll Love It Here
Paid time off (19+ days). Customizable total rewards package—medical, vision, dental, life insurance, and Employee Assistance Program. Financial wellness perks: 401(k), FSA & HSA, employer‑paid life & AD&D insurance, paid leave & disability programs. Mental health resources. Fertility benefits: surrogacy, adoption assistance, and more. Paid time off to volunteer with donation matching. Learning and training programs plus tuition & certification reimbursement. Internal advancement opportunities. Qualifications
5+ years’ experience with affordable housing file preparation, audit, and training (Project Based Section 8, LIHTC, Bond, HOME, 236). Intermediate experience with OneSite Leasing and Rents. Understanding of budgeting and financial management. Ability to travel (including overnight) approximately 50% of working hours. About Us
At Related, we believe in enriching lives through affordable housing. We own one of the largest affordable housing portfolios in the nation and are driven by the belief that everyone deserves a quality home. We value empathy, invest in our talent, and cultivate a positive, team‑oriented culture that encourages bold challenges and entrepreneurial spirit. Join our mission of creating thriving communities and making a difference in the world! Are you ready to change lives and partner with us as an Operations Success Specialist? Apply now for immediate consideration—we can’t wait to speak with you! We are proud to be an equal‑opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.
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Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is known for financing, preservation, and rehabilitation innovation. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information. Summary of Position
The Operations Success Specialist reports to the Regional Vice President or Senior Vice President and focuses on accurate and efficient execution of affordable housing program regulatory requirements such as HUD, LIHTC, bond, and other programs. This role ensures compliance, liaises with government agencies and stakeholders, identifies improvement opportunities, and implements solutions. It also supports corporate and ad‑hoc projects and collaborates across the organization. Responsibilities
Provide first‑line support for compliance/operations‑related questions in person, by phone, or virtually. Train on‑site team members and new hires on HUD, LIHTC, and company policies/systems; reinforce learning through ongoing guidance. Collaborate with Learning & Development to support training initiatives. Review applicant and resident files to confirm income and program eligibility prior to compliance submission. Assist site teams with mass recertifications, certifications, and lease documents. Collaborate with Regulatory Compliance to maintain current rent limits, income limits, and eligibility requirements. Maintain integrity of digital and paper resident files per HUD, LIHTC, corporate, and state/local agency regulations. Support file processing during new lease‑ups, acquisitions, re‑syndications, and rehabs. Review and maintain onsite EIV binders. Prepare for and attend LIHTC file audits, Management Occupancy Reviews, and other inspections; assist with responses to audit findings. Monitor waitlists and marketing compliance efforts. Adjust market rents and monitor Utility Allowance updates with Housing Authorities. Partner with Housing Authorities to reconcile ledgers, resolve payment discrepancies, and implement UA adjustments. Engage governmental agencies and stakeholders to maximize outcomes and reduce risk. Coordinate with Marketing on advertising and lease‑up activities. Prepare/draft reporting for agencies and stakeholders. Fill in for open Community Manager roles as needed. Assist with ledger reconciliations, rent posting accuracy, and property financial reviews. Participate in budget preparation and corporate/ad‑hoc projects. Educate residents and staff on community resources and services. Assist resident service coordinators and staff with service delivery and reporting. Support site RSCs and operations with food programs and related services. Other duties as assigned. Compensation
Salary: $90,000 – $100,000 per year, with annual performance bonus. Compensation may vary based on experience and location. Why You'll Love It Here
Paid time off (19+ days). Customizable total rewards package—medical, vision, dental, life insurance, and Employee Assistance Program. Financial wellness perks: 401(k), FSA & HSA, employer‑paid life & AD&D insurance, paid leave & disability programs. Mental health resources. Fertility benefits: surrogacy, adoption assistance, and more. Paid time off to volunteer with donation matching. Learning and training programs plus tuition & certification reimbursement. Internal advancement opportunities. Qualifications
5+ years’ experience with affordable housing file preparation, audit, and training (Project Based Section 8, LIHTC, Bond, HOME, 236). Intermediate experience with OneSite Leasing and Rents. Understanding of budgeting and financial management. Ability to travel (including overnight) approximately 50% of working hours. About Us
At Related, we believe in enriching lives through affordable housing. We own one of the largest affordable housing portfolios in the nation and are driven by the belief that everyone deserves a quality home. We value empathy, invest in our talent, and cultivate a positive, team‑oriented culture that encourages bold challenges and entrepreneurial spirit. Join our mission of creating thriving communities and making a difference in the world! Are you ready to change lives and partner with us as an Operations Success Specialist? Apply now for immediate consideration—we can’t wait to speak with you! We are proud to be an equal‑opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.
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