Hybrid-Remote Concierge for Pet Onboarding & Care

A direct-to-consumer pet food brand in Cleveland, Ohio, seeks a Concierge Specialist to enhance customer experience during the onboarding process. This role involves proactive communication with new subscribers, providing personalized guidance based on each dog's profile. Candidates should have experience in hospitality or premium customer care and excellent communication skills. Benefits include unlimited PTO, equity options, competitive health plans, and a supportive work-from-home environment. #J-18808-Ljbffr