Crawford Services, Inc.
Residential Sales Consultant New C045 Roland J. Down
Crawford Services, Inc., Clifton Park, New York, United States
Reports To:
Sales Manager or General Manager Status:
Full-time, Regular position Category:
Sales Location:
Roland J. Down Service Experts, 11B Solar Dr. Clifton Park, NY 12065
Join the team of experts and realize your true potential!
Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide training, support, and an opportunity for unlimited professional growth.
Join us, and become an EXPERT!
Position Summary The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead‑generation techniques as well as internal lead pipelines.
Key Responsibilities
Present comfort options of residential HVAC and water heater products and services to new and established customers.
Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
Create relationships with prospective customers and referrals, initiating calls to generate sales.
Work collaboratively with technical team members onsite to promote and ensure a 100% customer satisfaction experience.
Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business.
Desired Skills and Qualifications
At least a high school degree or GED; a bachelor’s degree or related professional sales certifications preferred.
Prior sales experience, preferably with direct selling to consumers.
Strong selling and business‑development skills.
Demonstrated ability to effectively communicate concepts to a variety of audiences.
Commitment to the delivery of high‑quality, customer‑focused service.
Excellent interpersonal skills with the ability to understand customer concerns and translate those into business solutions.
Valid driver’s license with an acceptable driving record.
Consistently demonstrate a positive attendance record.
Availability to work flexible hours and on‑call shifts as needed.
Ability to meet physical demands—climb ladders and/or attic stairs, maneuver in attics, basements, and crawl spaces to access HVAC units, assess customer requirements and take measurements.
Service Experts Company Perks and Benefits
Top Pay
for top performers, including incentive and bonus opportunities
Average sales professionals earn an average of $90,000–$120,000 annually.
Top performers earn more.
Generous PTO 19 paid days off within the first year of employment (vacation, personal holidays, & national holidays).
24 paid days off after the 2nd year of employment.
Career‑growth opportunities available across the U.S.
Company‑sponsored medical, dental, and vision insurance programs.
Company‑provided smartphone, tablet, uniform plan, and tool replacement program.
Internal Training Academy to improve job performance.
401(k) retirement savings plan with attractive company matching contributions.
Company‑paid employee life insurance with options for employees and their families.
Short‑term and long‑term disability insurance options.
Supplemental benefit programs such as legal advice, pet insurance, and health advocacy programs.
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Sales Manager or General Manager Status:
Full-time, Regular position Category:
Sales Location:
Roland J. Down Service Experts, 11B Solar Dr. Clifton Park, NY 12065
Join the team of experts and realize your true potential!
Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide training, support, and an opportunity for unlimited professional growth.
Join us, and become an EXPERT!
Position Summary The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead‑generation techniques as well as internal lead pipelines.
Key Responsibilities
Present comfort options of residential HVAC and water heater products and services to new and established customers.
Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
Create relationships with prospective customers and referrals, initiating calls to generate sales.
Work collaboratively with technical team members onsite to promote and ensure a 100% customer satisfaction experience.
Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business.
Desired Skills and Qualifications
At least a high school degree or GED; a bachelor’s degree or related professional sales certifications preferred.
Prior sales experience, preferably with direct selling to consumers.
Strong selling and business‑development skills.
Demonstrated ability to effectively communicate concepts to a variety of audiences.
Commitment to the delivery of high‑quality, customer‑focused service.
Excellent interpersonal skills with the ability to understand customer concerns and translate those into business solutions.
Valid driver’s license with an acceptable driving record.
Consistently demonstrate a positive attendance record.
Availability to work flexible hours and on‑call shifts as needed.
Ability to meet physical demands—climb ladders and/or attic stairs, maneuver in attics, basements, and crawl spaces to access HVAC units, assess customer requirements and take measurements.
Service Experts Company Perks and Benefits
Top Pay
for top performers, including incentive and bonus opportunities
Average sales professionals earn an average of $90,000–$120,000 annually.
Top performers earn more.
Generous PTO 19 paid days off within the first year of employment (vacation, personal holidays, & national holidays).
24 paid days off after the 2nd year of employment.
Career‑growth opportunities available across the U.S.
Company‑sponsored medical, dental, and vision insurance programs.
Company‑provided smartphone, tablet, uniform plan, and tool replacement program.
Internal Training Academy to improve job performance.
401(k) retirement savings plan with attractive company matching contributions.
Company‑paid employee life insurance with options for employees and their families.
Short‑term and long‑term disability insurance options.
Supplemental benefit programs such as legal advice, pet insurance, and health advocacy programs.
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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