VetJobs
Field Auto Damage Adjuster Austin, TX
Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please follow the next steps. At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description
As a Field Auto Damage Adjuster, you'll be out in the field every day writing estimates on-site at customer homes, repair shops, and tow yards. You'll complete hands‑on inspections, assess damage in person, and handle a variety of claim types including repairable vehicles, total losses, and virtual reviews. This is a fast‑paced, active role where no two days look the same. Key Responsibilities
The Customer Service Expert: Support customers through their claim with care, clarity, and empathy. The Investigator: Independently inspect vehicle damage, gather key details, and determine coverage based on policy guidelines. The Effective Communicator: Connect with customers through phone, email, or video to guide them through the claims process. The Negotiator: Review estimates and negotiate fair settlements with customers, shops, vendors, and third parties. The Problem Solver: Use estimating tools, resources, and training to make accurate decisions in a fast‑moving environment. The Recorder: Document your work clearly and accurately in the claims system. Work Location: This is a field‑based position requiring daily travel to customer homes, repair shops, and tow yards. Candidates must reside in or near Austin, TX to be considered. A company car may be provided, depending on business need. Notice of Licensing Requirement: As a condition of employment, you may be expected to obtain an adjuster's license in multiple markets. All required licenses will need to be obtained within 60 days of hire. You must maintain all licensing required for your role. This includes any continuing education and/or other state‑affiliated requirements for licensing renewal. This role offers a sign‑on bonus of $1,000 if you have an active appraiser license or active adjuster license in TX, FL, or your resident state (current employees and candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign‑on bonus). Allstate Benefits
Allstate cares about you and your wellbeing. We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life. You can choose whatever benefits are most important to you. Here are some of our offerings: Competitive salary based on experience and qualifications Medical, dental, and vision coverage Allstate pension plan and 401(k) savings plan Ayco financial coaching Spring Health mental and emotional wellbeing resources Paid parental leave Adoption reimbursement Paid time off Tuition reimbursement Wellness incentives Allstate Foundation donation match and grant opportunities To learn more about our benefits and programs visit AllstateGoodLife.com. Skills
Auto Estimating, CCC ONE, Communication, Customer‑Focused, Detail‑Oriented, Problem Solving, Results‑Oriented, Time Management Compensation
Compensation offered for this role is $55,500.00 $93,600.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation.
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Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please follow the next steps. At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description
As a Field Auto Damage Adjuster, you'll be out in the field every day writing estimates on-site at customer homes, repair shops, and tow yards. You'll complete hands‑on inspections, assess damage in person, and handle a variety of claim types including repairable vehicles, total losses, and virtual reviews. This is a fast‑paced, active role where no two days look the same. Key Responsibilities
The Customer Service Expert: Support customers through their claim with care, clarity, and empathy. The Investigator: Independently inspect vehicle damage, gather key details, and determine coverage based on policy guidelines. The Effective Communicator: Connect with customers through phone, email, or video to guide them through the claims process. The Negotiator: Review estimates and negotiate fair settlements with customers, shops, vendors, and third parties. The Problem Solver: Use estimating tools, resources, and training to make accurate decisions in a fast‑moving environment. The Recorder: Document your work clearly and accurately in the claims system. Work Location: This is a field‑based position requiring daily travel to customer homes, repair shops, and tow yards. Candidates must reside in or near Austin, TX to be considered. A company car may be provided, depending on business need. Notice of Licensing Requirement: As a condition of employment, you may be expected to obtain an adjuster's license in multiple markets. All required licenses will need to be obtained within 60 days of hire. You must maintain all licensing required for your role. This includes any continuing education and/or other state‑affiliated requirements for licensing renewal. This role offers a sign‑on bonus of $1,000 if you have an active appraiser license or active adjuster license in TX, FL, or your resident state (current employees and candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign‑on bonus). Allstate Benefits
Allstate cares about you and your wellbeing. We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life. You can choose whatever benefits are most important to you. Here are some of our offerings: Competitive salary based on experience and qualifications Medical, dental, and vision coverage Allstate pension plan and 401(k) savings plan Ayco financial coaching Spring Health mental and emotional wellbeing resources Paid parental leave Adoption reimbursement Paid time off Tuition reimbursement Wellness incentives Allstate Foundation donation match and grant opportunities To learn more about our benefits and programs visit AllstateGoodLife.com. Skills
Auto Estimating, CCC ONE, Communication, Customer‑Focused, Detail‑Oriented, Problem Solving, Results‑Oriented, Time Management Compensation
Compensation offered for this role is $55,500.00 $93,600.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation.
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