Remote Staffing
Medicaid Member Growth & Retention Specialist
Remote Staffing, Syracuse, New York, United States
A healthcare staffing provider in New York is seeking a dedicated member outreach representative. This role involves assisting members with Medicaid and health plan applications, providing non-clinical reminders, and conducting outreach to ensure member satisfaction. Candidates should have prior customer service experience, especially in a call center setting. The position offers a competitive hourly pay range and requires a High School Diploma. Certification as a NYS Certified Application Counselor is necessary within 60 days of hire.
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