Medicaid Member Growth & Retention Specialist

A leading healthcare service provider in New York is seeking a customer service representative to assist members with Medicaid applications and member retention initiatives. The ideal candidate will have 2-4 years of call center experience, strong communication skills, and be NYS Certified Application Counselor certified. Responsibilities include facilitating member outreach to ensure satisfaction, documenting processes, and attending community events. This role offers competitive hourly pay and the opportunity to make a significant impact on member engagement. #J-18808-Ljbffr