Healthcare Member Growth & Retention Specialist

A leading healthcare organization is looking for a customer service representative in Buffalo, NY. Responsibilities include assisting members with healthcare coverage applications, managing issues, and facilitating member outreach. The ideal candidate will have 2-4 years of customer service experience, preferably in a call center. Certification as a NYS Certified Application Counselor is required or must be obtained shortly after hire. This role offers competitive pay, with a range of $16.5 - $38.37 hourly. #J-18808-Ljbffr