Mortgage Loan Officer Assistant Chinese MandarinCantonese AndOr Spanish

Overview We are seeking a highly organized and detail‑oriented Loan Officer Assistant to support our growing mortgage team. The ideal candidate has strong communication skills, experience in residential lending, and the ability to speak Chinese (Mandarin/Cantonese) and/or Spanish to support our multilingual client base.

Responsibilities

Assist Loan Officer with daily pipeline management

Communicate with borrowers, realtors and partners in English and Chinese and/or Spanish

Gather and review borrower documentation (bank statements, paystubs, tax returns, etc.)

Prepare loan applications, disclosures and pre‑approval packages

Run AUS (DU/LP) and help structure files

Maintain updates in LOS (Encompass or similar)

Order third‑party services (title, appraisal, insurance, VOE, etc.)

Provide excellent customer service and proactive communication throughout the loan process

Help ensure files meet compliance and TRID requirements

Qualifications

Must be fluent in Chinese (Mandarin or Cantonese) and/or Spanish

2–3 years of experience in mortgage lending, processing, or LOA/Loan Partner role

Working knowledge of mortgage programs (Conventional, FHA, VA)

Strong attention to detail and task management

Ability to multitask in a fast‑paced environment

Professional, courteous, and customer‑focused communication style

Preferred Qualifications

NMLS license

Experience supporting a high‑volume loan officer

Compensation $55,000+ base salary DOE + bonuses

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