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O'Reilly Auto Parts

Parts Specialist

O'Reilly Auto Parts, South Sioux City, Nebraska, United States, 68776

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Parts Specialist

role at

O'Reilly Auto Parts . The Parts Specialist provides a high level of service to retail and installer customers and supports store management in assigned tasks.

Essential Job Functions

Follow and promote all company customer service programs

Greet retail/walk‑in customers and assist them in merchandise selection

Assist managers and installer specialists in serving professional customers

Complete assigned company training

Provide excellent service to customers calling the store

Maintain and secure the cash drawer, process cash/checks and credit card transactions

Process exchanges and returns for credit

Address and resolve customer complaints

Complete daily image maker and planogram updates, stocking, cleaning, etc.

Perform daily operational tasks such as preparing returns, stock adjustments, inventory cycle counts

Operate brake lathe and other store test equipment after training

Perform in‑store services for customers where allowed (install wipers, test batteries, scan trouble codes, replace headlight capsules, etc.)

Occasionally drive a delivery vehicle when business needs dictate

Other duties as assigned

Skills/Education/Knowledge/Experience/Abilities

Required: Ability to quickly match alphanumeric sequences

Ability to provide outstanding, friendly and professional customer service

Must be able to multitask, handling customers on the phone and in the store at the same time

Desired: Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service

Desired: ASE certification

Desired: Fluency in multiple languages (Spanish is highly desired)

Total Compensation Package

Competitive wages and paid time off

Stock purchase plan and 401(k) with employer contributions starting day one

Medical, dental and vision insurance with optional flexible spending account

Team member health and wellbeing programs

Tuition educational assistance programs

Opportunities for career growth

Equal Employment Opportunity Statement

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy, age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information or another protected status as defined by local, state or federal law.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471‑7431 option.

Seniority level: Entry level

Employment type: Part‑time

Job function: Sales and Business Development

Industries: Retail

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