Leasing and Occupancy Specialist I (Cobbet Hill)

Leasing And Occupancy Specialist Ii

WinnCompanies is looking for a motivated Leasing And Occupancy Specialist Ii to join our team at Cobbet Hill, a 117-unit mixed-income residential community located in Lynn, MA.

In this role, you will perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals at a mixed income property.

Please note that the pay range for this position is $21.00 to $24.00 per hour. Final salary will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. The selected candidate will adhere to the following schedule: Monday through Thursday part-time 30 hours a week.

Responsibilities

• Interact with prospective and current residents to achieve maximum occupancy.
• Generate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualifying prospects and following up on prospects leads.
• Prepare lease documentation applicable to program types, complete move-in paperwork and procedures.
• Maintain applicable databases, and ensure tour route, amenity areas and show units are to company standard.
• Deliver customer service that exceeds expectations for new and current residents.
• Educate and implement WinnCompanies programs, processes and policies to new and current residents as applicable.
• Review, prioritize and distribute resident service requests as required.
• Assist with the planning and facilitation of property events or programs required by the mixed income program guidelines.
• Assist on-site management with ensuring all marketing documents, supplies, reports, advertisements and web content are current and updated as necessary based on property, regional or corporate initiatives.
• Maintain relationships with area businesses, local housing offices, employers and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types.
• Remain current with local events and hiring trends that may have an impact on the property.
• Maintain knowledge and understanding of current and sub markets; to include competitors and customer demographics.
• Responsible to gather appropriate documents by program types for residency approval submission to the appropriate person or third party vendor for review and approval during application or recertification process.
• Remain up to date with any/all Federal, State and/or other regulatory requirements and programs.

Requirements

• Bilingual in English and Spanish
• High school diploma or GED equivalent.
• 1-3 years of relevant work experience.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Experience with web-based applications and computer systems such as Microsoft Office.
• Excellent customer service skills.
• Outstanding interpersonal and communication skills.
• Superb attention to detail.
• Ability to work under pressure.
• Ability to work with a diverse group of people and personalities.

Preferred Qualifications

• Associate's degree.
• Prior experience working with Project-Based Section 8 and LIHTC.
• NALP and SHCM certification.
• COS or TCS licenses preferred.
• Knowledge of Yardi or Real Page software.
• Experience in property management, affordable/tax credit programs, hospitality, customer service, sales, retail or restaurant industry.