Community Sales Manager (CSMT) Job at Taylor Morrison in Charlotte

Job Description Summary We’re seeking a Community Sales Manager (CSMT) to join our dynamic sales force. Whether you’re a seasoned home sales professional or new to the industry, we provide the tools and training you need to excel. All Community Sales Managers start as Community Sales Managers in Training (CSMT). The training program is tailored to your background and may range from 2 weeks to a full year. Responsibilities Participate in training sessions to gain knowledge about: Our homes and communities How to use finance as a sales tool Sales purchase agreement Using the CRM as a prospecting tool Community management Shadow experienced Community Sales Managers to observe best practices and gain practical insights into the sales process. Complete assigned reading materials, online courses, and other training activities to enhance sales skills. Learn about our product and features: Features and benefits of our homes and communities. How our offerings fulfill customer needs and solve pain points. Articulate product/service value propositions to potential customers. Master sales techniques: Prospecting, presenting solutions, handling objections, and closing deals. Effective communication and active listening to understand customer requirements and provide tailored solutions. Negotiation skills to secure favorable outcomes for both the customer and the company. Customer relationship management: Build and maintain strong relationships with customers. Follow up with prospects, address inquiries, and resolve issues in a timely manner. Utilize CRM tools to track interactions and manage accounts. Performance evaluation: Participate in regular performance evaluations and feedback sessions. Set goals for personal development and track progress toward achieving them. Demonstrate continuous improvement and a proactive approach to learning and skill enhancement. Perform other duties as assigned. Qualifications Active Real Estate License required (where applicable by state) Proficiency with Microsoft software applications (Excel, Word, Access, Outlook, PowerPoint, Internet Explorer) High level of organizational and documentation skills Customer service oriented with a belief that the customer is the number one priority Flexible and able to prioritize tasks to meet deadlines Excellent verbal and written communication skills Strong problem‑solving skills FLSA Status Non‑Exempt Essential Functions Report to Division/Corporate Office/Community daily and adhere to schedule Access, input, and retrieve information from a computer and/or electronic device Conduct face‑to‑face conversations with customers, co‑workers, and higher‑level managers Sit or stand for long periods of time as needed and move around the work environment Operate a motor vehicle if applicable Comply with company policies and procedures Physical Demands Remain in a stationary position up to 50% of the time Frequently lift and/or move up to 10 pounds and occasionally up to 25 pounds Taylor Morrison experience and/or successful completion of the training program may override the required education and/or experience requirement Benefits of Working With Taylor Morrison Competitive Compensation Health Care – Medical/Dental/Vision/Prescription Drug Coverage 401(k) with Company Matching Contributions Flexible Spending Accounts Disability Programs Employee & Dependent Life Insurance Vacation & Company Holidays Tuition Reimbursement Employee Home Purchase Rebate Program Home Mortgage Program Employee Assistance Program (EAP) Equal Opportunity & EEO Statement Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status. #J-18808-Ljbffr