Latino Memphis
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Client Advocate
role at
Latino Memphis
Client Advocate
Advocates for Immigrant Rights
815 N McLean Blvd., Memphis, Tennessee 38107
(901) 729-9560
Location:
Memphis
Hours:
Full-Time
Contact:
Paula Kenworthy
Category:
Social Services
Posted:
Jan 8, 2026
Updated:
Jan 9, 2026
Position Summary Advocates for Immigrant Rights (AIR) is a nonprofit legal services organization dedicated to fighting for the dignity, safety, and inclusion of immigrants, especially those most marginalized, through legal representation and advocacy. AIR’s primary role is to provide direct representation in immigration court and other legal services. In addition, we recognize that legal representation is often only the first step toward safety and stability for our clients. Many clients come to us with additional needs beyond their legal cases, such as accessing healthcare, job training, food assistance, education, and more. As a Client Advocate, you will provide support to AIR clients by working directly with clients to access these non-legal resources and support.
Responsibilities
Case Management including social service intakes/assessments
Develop action plans with clients
Conduct regular meetings with clients to address issues and evaluate action plans
Ensure access to resources by walking with client through their journey, often supporting them as they work with other agencies with referrals, calls, scheduling appointments, attending appointments, researching resources, and more
Work to connect clients to available resources, for example childcare, clothing essentials/needs, domestic abuse, ESL courses, financial literacy & financial education, food insecurity & food assistance, education, job skills, medical care, rent, utility & housing assistance, transportation, and more.
Understand the barriers that immigrants face and meet clients’ needs in a timely and culturally appropriate manner
Update and maintain resource guides for services and resources across AIR’s service area with the specific representative(s) contact for each organization and notes about how the resource serves our clients
Collect client data and accurately log case notes/case plans/outcome
Take initiative to identify opportunities to expand AIR’s partnerships in the community
Participate in Staff Meetings
Other tasks and administrative duties as required
Experience Requirements
Fluency in both English and Spanish
Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively
Compassion toward and understanding of unique needs of immigrant communities
Valid driver’s license and access to a personal, insured vehicle
Basic proficiency with technology, including Microsoft Office Suite (specifically Word and Excel), Google Suite and Adobe Acrobat
Education Requirements
A bachelor’s degree in human services, social work, or a related field of study
To apply, please send a cover letter and resume with three references (name, position, phone number and email address) to admin@airlegal.org.
#J-18808-Ljbffr
Client Advocate
role at
Latino Memphis
Client Advocate
Advocates for Immigrant Rights
815 N McLean Blvd., Memphis, Tennessee 38107
(901) 729-9560
Location:
Memphis
Hours:
Full-Time
Contact:
Paula Kenworthy
Category:
Social Services
Posted:
Jan 8, 2026
Updated:
Jan 9, 2026
Position Summary Advocates for Immigrant Rights (AIR) is a nonprofit legal services organization dedicated to fighting for the dignity, safety, and inclusion of immigrants, especially those most marginalized, through legal representation and advocacy. AIR’s primary role is to provide direct representation in immigration court and other legal services. In addition, we recognize that legal representation is often only the first step toward safety and stability for our clients. Many clients come to us with additional needs beyond their legal cases, such as accessing healthcare, job training, food assistance, education, and more. As a Client Advocate, you will provide support to AIR clients by working directly with clients to access these non-legal resources and support.
Responsibilities
Case Management including social service intakes/assessments
Develop action plans with clients
Conduct regular meetings with clients to address issues and evaluate action plans
Ensure access to resources by walking with client through their journey, often supporting them as they work with other agencies with referrals, calls, scheduling appointments, attending appointments, researching resources, and more
Work to connect clients to available resources, for example childcare, clothing essentials/needs, domestic abuse, ESL courses, financial literacy & financial education, food insecurity & food assistance, education, job skills, medical care, rent, utility & housing assistance, transportation, and more.
Understand the barriers that immigrants face and meet clients’ needs in a timely and culturally appropriate manner
Update and maintain resource guides for services and resources across AIR’s service area with the specific representative(s) contact for each organization and notes about how the resource serves our clients
Collect client data and accurately log case notes/case plans/outcome
Take initiative to identify opportunities to expand AIR’s partnerships in the community
Participate in Staff Meetings
Other tasks and administrative duties as required
Experience Requirements
Fluency in both English and Spanish
Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively
Compassion toward and understanding of unique needs of immigrant communities
Valid driver’s license and access to a personal, insured vehicle
Basic proficiency with technology, including Microsoft Office Suite (specifically Word and Excel), Google Suite and Adobe Acrobat
Education Requirements
A bachelor’s degree in human services, social work, or a related field of study
To apply, please send a cover letter and resume with three references (name, position, phone number and email address) to admin@airlegal.org.
#J-18808-Ljbffr