Remote Senior Support Escalation Specialist

A software solutions provider in Pennsylvania is seeking a Senior Support Escalation Specialist to deliver advanced technical assistance and mentor junior support members. The ideal candidate will have a Bachelor's degree or relevant experience, at least 3 years in customer support, and strong problem-solving skills. This role involves enhancing support processes and may require some travel. Benefits include comprehensive health coverage, employee stock ownership, and remote work options. #J-18808-Ljbffr