Remote Senior Support Escalation Specialist

A leading software solutions provider is seeking a Senior Support Escalation Specialist in Winston-Salem, North Carolina. This role involves providing advanced technical assistance and mentoring junior staff. Candidates should have at least 3 years of customer support experience and a bachelor's degree in a relevant field. The position includes generous benefits like 3 weeks of vacation and remote work options. The successful candidate will be committed to delivering exceptional customer service, demonstrating problem-solving abilities and strong communication skills. #J-18808-Ljbffr