GreatWater 360 Auto Care
Automotive Service Advisor - Herold Family Auto & Tire - Parma, OH
GreatWater 360 Auto Care, Cleveland, Ohio, us, 44101
Automotive Service Advisor - Herold Family Auto & Tire - Parma, OH
Join to apply for the
Automotive Service Advisor - Herold Family Auto & Tire - Parma, OH
role at
GreatWater 360 Auto Care
Location: 8916 Day Drive, Parma, OH 44129
Compensation: $18 - $25 hourly + monthly incentives
Schedule: Monday‑Friday 7:30 AM–5:00 PM EST
Full‑time position
Herold Family Auto & Tire , a part of the GreatWater family, is Parma’s trusted tire and auto repair shop. Our team is known for honest advice, expert workmanship, and a commitment to getting customers back on the road safely. We’re looking for a Service Advisor who’s passionate about helping people and ready to grow in a fast‑paced, supportive environment.
What You’ll Do
Greet customers and assist with service needs
Recommend services and parts with confidence
Coordinate vehicle workflow with technicians
Communicate clearly with customers and team members
Build estimates and obtain customer approvals
Ensure timely updates and vehicle readiness
Perform road tests as needed
Support shop operations with flexibility and teamwork
What You Bring
1+ year of experience in customer service or sales in the automotive industry
Strong communication and multitasking skills
Basic computer and math skills
Valid driver’s license
Mechanical knowledge is a plus
Why You’ll Love Working Here
Medical, Dental & Vision Plans – Available Day 1!
401(k) Match – Up to 5% company match after 90 days
PTO – Front‑loaded annually, 6 paid holidays, Paid parental leave
Disability & Life Insurance – Company‑paid and voluntary options
Employee Assistance Program – 24/7 confidential support
Bi-weekly Pay – Direct deposit, 26 pay periods/year
Career Development – Paid training and elective courses, ASE Certification reimbursement, tuition reimbursement
Employee Discounts on service and parts that extend to immediate household family members
We take pride in supporting our teammates with career growth, a healthy work‑life balance, and competitive benefits. If you’re ready to be part of a team that values your contribution,
Apply today!
#J-18808-Ljbffr
Automotive Service Advisor - Herold Family Auto & Tire - Parma, OH
role at
GreatWater 360 Auto Care
Location: 8916 Day Drive, Parma, OH 44129
Compensation: $18 - $25 hourly + monthly incentives
Schedule: Monday‑Friday 7:30 AM–5:00 PM EST
Full‑time position
Herold Family Auto & Tire , a part of the GreatWater family, is Parma’s trusted tire and auto repair shop. Our team is known for honest advice, expert workmanship, and a commitment to getting customers back on the road safely. We’re looking for a Service Advisor who’s passionate about helping people and ready to grow in a fast‑paced, supportive environment.
What You’ll Do
Greet customers and assist with service needs
Recommend services and parts with confidence
Coordinate vehicle workflow with technicians
Communicate clearly with customers and team members
Build estimates and obtain customer approvals
Ensure timely updates and vehicle readiness
Perform road tests as needed
Support shop operations with flexibility and teamwork
What You Bring
1+ year of experience in customer service or sales in the automotive industry
Strong communication and multitasking skills
Basic computer and math skills
Valid driver’s license
Mechanical knowledge is a plus
Why You’ll Love Working Here
Medical, Dental & Vision Plans – Available Day 1!
401(k) Match – Up to 5% company match after 90 days
PTO – Front‑loaded annually, 6 paid holidays, Paid parental leave
Disability & Life Insurance – Company‑paid and voluntary options
Employee Assistance Program – 24/7 confidential support
Bi-weekly Pay – Direct deposit, 26 pay periods/year
Career Development – Paid training and elective courses, ASE Certification reimbursement, tuition reimbursement
Employee Discounts on service and parts that extend to immediate household family members
We take pride in supporting our teammates with career growth, a healthy work‑life balance, and competitive benefits. If you’re ready to be part of a team that values your contribution,
Apply today!
#J-18808-Ljbffr