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Wella Operations US LLC

Specialist, Sales & Education Capability

Wella Operations US LLC, Calabasas, California, United States, 91302

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Function: Education

Location: CA, US

Work Arrangement: Hybrid

Position: Specialist, Capability Sales & Education Location: Calabasas, CA, USA

ABOUT THE WELLA COMPANY We enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

Position Summary We are actively looking for our future Capability & Event Coordinator Specialist to join the Wella company’s Education & Capability team, based out of our NA corporate headquarters located in Calabasas, CA. The role is responsible for the detailed planning, organization and execution of in-person and virtual training sessions and events, ensuring they align with the company’s goals, values and priorities. This role involves managing logistics, budgets, vendor relationships, event timelines, and attendee communications, while addressing any issues that arise. The Capability & Event Coordinator also acts as the primary point of contact for all event-related matters, from initial concept to pos-event follow-up. The role will be working in a dynamic, creative environment allowing for direct contact with multi-functional teams, artists and customers.

Key Responsibilities

Developing event agendas, creating detailed timelines, managing budgets, and coordinating with venue facilities, catering, decor, and entertainment.

Sourcing, negotiating with, and managing relationships with various vendors.

Handling guest/attendee communication, registration, travel details and on-site logistics

Overseeing event setup, managing production assistants, and troubleshooting any issues that arise during the sessions

Tracking expenses, processing invoices, and ensuring events stay within budget

Gathering feedback, preparing reports and assessing events success

Maintaining clear communication with stakeholders, vendors and internal teams

Addressing unexpected challenges and finding solutions to ensure a seamless event

Follow-up after events to ensure timeliness in payments, attendee feedback/expenses and budget reconciliation

Manage all event related paperwork, including contracts, invoices and reports.

Building relationships with artists, guest speakers and vendors to generate future opportunities

Manage monthly tracking and reporting of all Studio income and seminar P&L

Qualifications

Analytical skills, able to analyze data and provide feedback/solutions.

Fluent in English with excellent oral and written communication skills

Well organized, time management, multitasking and ability to meet critical deadlines

Flexible work schedule –typical schedule 8am to 5pm (Mon-Fri) with some work from home abilities, some weekend and evening are required depending on business needs

Intermediate / Advanced skills in Power Point, Excel: Pivot Tables & Vlook up

Social media savvy across Instagram, Facebook and TikTok

Ability to engage with diverse levels of personnel in a multi-functional environment

Ability to work independently, under general direction, and project management

Strong communication (written/verbal) and problem-solving skills

Demonstrate creative thinking and flexibility in a dynamic and changing work environment

2 years’ experience budget management

Able to travel via air for training and sales meetings at minimum 1-2 times per year

Strategic - Big picture thinker with ability to drill down to the details, Planning, facilitation, problem analysis/solving, decision making, solution oriented

Creativity and Innovation - Creativity, business savvy, originality, intuition, open-minded

Business- Work-flow structuring, monitoring, multi-tasking, analytical, quantitative, organizational, detail-oriented, time management

Leadership and Interpersonal- Personable, outgoing, and collaborative. Self-starter, ownership, initiative driven, flexible and agile, great communication skills,

Openminded with sensitivity, objective, leading with integrity, dependability and tenacity.

Preferred College Graduate with 2-3 years of Customer Service Experience

Beauty industry experience

We disclose the compensation range for positions in compliance with local law. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, skills and in comparison to internal incumbents currently in similar roles—pay range: $61,000-82,000 salary per year. The range listed is just one component of Wella Company's total rewards package for employees. Other rewards may include annual bonus plan or variable pay, depending on the role. In addition, Wella Company provides a rich variety of benefits to employees, including health insurance, life and disability insurance, 401(k) retirement plan, paid holidays and paid time off (PTO).

NOTICES All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, please email NA.Recruiting@wella.com. This email account will not respond to inquiries regarding the status of a candidate’s application.

[For CA located postings ONLY]: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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