Alonso & Alonso Attorneys at Law, PLLC
Bilingual Sales/Strategy Specialist
Alonso & Alonso Attorneys at Law, PLLC, Houston, Texas, United States, 77246
Organization:
Alonso & Alonso Attorneys at Law, PLLC
Reports to:
Strategy Specialist Team Lead
Employment Type:
Full-Time Job
Location:
Houston, TX
About us:
At Alonso & Alonso, we provide personalized attention and services that are tailored to meet the specific needs of each of our clients. We achieve this through client education, consistent updates, thorough assessment of each case, and customized legal strategies based on each client's circumstances.
Role Description The Strategy Specialist Assistant plays a crucial role in supporting the sales staff member (Strategy Specialist) within the law firm. This role involves administrative tasks, client interaction, appointment management, and contract sales. The assistant works closely with the Strategy Specialist to ensure smooth operations and assists in achieving sales targets.
Duties and Responsibilities Client Interaction
Greet and assist clients, collect necessary documents and fingerprints.
Maintain a high level, client centered demeanor while handling client inquiries.
Address client concerns and provide basic information about services offered.
Administrative Support
Manage and organize client documentation and files efficiently.
Confirm appointments for the Strategy Specialist.
Assist in selling contracts to clients under the guidance of the Strategy Specialist.
Provide information about contract terms and benefits to potential clients.
Follow up with prospective clients to support the sales process.
Appointment Management
Coordinate and manage appointments for the Strategy Specialist.
Ensure timely reminders and follow-up calls to confirm appointments.
Cover appointments in the Strategy Specialist's absence, as needed.
Skills Required
Strong communication and interpersonal abilities.
Prioritizing, time management, and organizational skills.
Maintaining strong client relationships to ensure future sales.
Highly motivated and target driven with a proven track record in sales.
Excellent presenting, negotiation, and communication skills.
The ability to connect with clients and discuss often difficult circumstances.
Key Performance Indicators Conversion Rates: Monitoring the ratio of appointments taken to sales closed.
QA and Survey Scores: Maintaining a high level of proficiency and meet quality goal.
Education Requirements
A high school diploma or equivalent is typically required for this position.
Additional education in business administration, sales, or a related field can be beneficial.
Prior experience in administrative roles, customer service, or sales support is preferred.
Proficiency in basic computer skills and office software (e.g., Microsoft Office suite).
Excellent communication skills and a professional demeanor when interacting with clients.
Salary and Benefits
401(k)
Health insurance
Paid time off
Vision insurance
Mental health support
Continuing education allowance
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Alonso & Alonso Attorneys at Law, PLLC
Reports to:
Strategy Specialist Team Lead
Employment Type:
Full-Time Job
Location:
Houston, TX
About us:
At Alonso & Alonso, we provide personalized attention and services that are tailored to meet the specific needs of each of our clients. We achieve this through client education, consistent updates, thorough assessment of each case, and customized legal strategies based on each client's circumstances.
Role Description The Strategy Specialist Assistant plays a crucial role in supporting the sales staff member (Strategy Specialist) within the law firm. This role involves administrative tasks, client interaction, appointment management, and contract sales. The assistant works closely with the Strategy Specialist to ensure smooth operations and assists in achieving sales targets.
Duties and Responsibilities Client Interaction
Greet and assist clients, collect necessary documents and fingerprints.
Maintain a high level, client centered demeanor while handling client inquiries.
Address client concerns and provide basic information about services offered.
Administrative Support
Manage and organize client documentation and files efficiently.
Confirm appointments for the Strategy Specialist.
Assist in selling contracts to clients under the guidance of the Strategy Specialist.
Provide information about contract terms and benefits to potential clients.
Follow up with prospective clients to support the sales process.
Appointment Management
Coordinate and manage appointments for the Strategy Specialist.
Ensure timely reminders and follow-up calls to confirm appointments.
Cover appointments in the Strategy Specialist's absence, as needed.
Skills Required
Strong communication and interpersonal abilities.
Prioritizing, time management, and organizational skills.
Maintaining strong client relationships to ensure future sales.
Highly motivated and target driven with a proven track record in sales.
Excellent presenting, negotiation, and communication skills.
The ability to connect with clients and discuss often difficult circumstances.
Key Performance Indicators Conversion Rates: Monitoring the ratio of appointments taken to sales closed.
QA and Survey Scores: Maintaining a high level of proficiency and meet quality goal.
Education Requirements
A high school diploma or equivalent is typically required for this position.
Additional education in business administration, sales, or a related field can be beneficial.
Prior experience in administrative roles, customer service, or sales support is preferred.
Proficiency in basic computer skills and office software (e.g., Microsoft Office suite).
Excellent communication skills and a professional demeanor when interacting with clients.
Salary and Benefits
401(k)
Health insurance
Paid time off
Vision insurance
Mental health support
Continuing education allowance
#J-18808-Ljbffr