JPMorganChase
Centralized Community Home Lending Advisor - Bilingual (English/Spanish)- Columb
JPMorganChase, Columbus, Ohio, United States, 43224
Centralized Community Home Lending Advisor – Bilingual (English/Spanish) – Columbus, OH
We are looking for a dynamic product specialist to serve as the primary point of contact for customers throughout the life of a mortgage loan.
The advisor will leverage an extensive knowledge of home lending products to produce strong sales results while complying with all regulatory requirements.
Job Responsibilities
Convert inbound and outbound leads into mortgage loan applications.
Source all business and log all contacts with prospects.
Use consultative selling of purchase loans in a call center environment.
Recommend optimum product/rate program combinations to prospects.
Ensure compliance with applicable statutes and procedures.
Provide feedback on lead quality.
Meet required sales performance for pre‑established goal volume.
Required Qualifications, Capabilities and Skills
Fluent reading, writing and speaking ability in Spanish.
Proficiency with Microsoft Word, Excel and PowerPoint.
Self‑motivated and detail‑oriented.
Excellent oral and written communication skills.
Organized with a demonstrated ability to manage multiple tasks and meet deadlines in a timely manner.
Demonstrated ability in providing superior customer service and consultative selling.
Preferred Qualifications, Capabilities, and Skills
FHA/VA sales experience.
Call center experience.
Marketing, promoting, relationship building and consulting skills.
Experience in the financial services, mortgage, auto, medical or education industries.
Benefits Competitive total rewards package with base salary, performance pay, equity, comprehensive health care coverage, onsite wellness centers, retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Equal Opportunity Employer We are an equal opportunity employer and place a high value on diversity and inclusion.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
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The advisor will leverage an extensive knowledge of home lending products to produce strong sales results while complying with all regulatory requirements.
Job Responsibilities
Convert inbound and outbound leads into mortgage loan applications.
Source all business and log all contacts with prospects.
Use consultative selling of purchase loans in a call center environment.
Recommend optimum product/rate program combinations to prospects.
Ensure compliance with applicable statutes and procedures.
Provide feedback on lead quality.
Meet required sales performance for pre‑established goal volume.
Required Qualifications, Capabilities and Skills
Fluent reading, writing and speaking ability in Spanish.
Proficiency with Microsoft Word, Excel and PowerPoint.
Self‑motivated and detail‑oriented.
Excellent oral and written communication skills.
Organized with a demonstrated ability to manage multiple tasks and meet deadlines in a timely manner.
Demonstrated ability in providing superior customer service and consultative selling.
Preferred Qualifications, Capabilities, and Skills
FHA/VA sales experience.
Call center experience.
Marketing, promoting, relationship building and consulting skills.
Experience in the financial services, mortgage, auto, medical or education industries.
Benefits Competitive total rewards package with base salary, performance pay, equity, comprehensive health care coverage, onsite wellness centers, retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Equal Opportunity Employer We are an equal opportunity employer and place a high value on diversity and inclusion.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
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