Laundry-4U
Customer Service Advisor- 803 4AM-10:30AM/4PM-10:30PM
Laundry-4U, Houston, Texas, United States, 77246
Location: 803 S Sgt Macario Garcia Dr. Houston, TX 77011
Laundry-4U is looking for an energetic person to ensure that every customer that comes to our store has a wonderful experience. We are a family-owned business that is aiming to improve the experience of doing laundry for all of our customers.
Our Advisor will be responsible for greeting customers, assisting customers when issues arise, performing wash and fold service for customers, and performing cleaning duties throughout the day. Laundry-4U is open 24 hours and ready to serve customers!
Responsibilities
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Proven customer service experience
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of character
Excellent communication and presentation skills
Strong proven technology skills
Ability to multi-task, prioritize, and manage time effectively, bilingual is a plus
Maintain store clean by following appropriate cleaning procedures
Language
English
Spanish- required
Education
High school diploma or equivalent
Shift times
6.5-hour shift
4:00am-10:30am
10:00am-4:30pm
4:00pm-10:30pm
10:00pm-4:30am
Requirements
Retail/Customer Service: 8 months
Basic computer skills
Long periods of standing, kneeling, bending, pulling, or frequently carrying objects up to 50lbs throughout a 6.5-hour shift
Communication skills
Weekend availability (Saturday and Sunday)
Must be 18 or older
Must have reliable transportation
Must be able to work independently.
Other
Commission Available
Performance review after introduction period is met (90 days)
Annual performance review
Benefits
Paid time off for part-time and full-time employees
$20 weekly stipend to wash in store
#J-18808-Ljbffr
Laundry-4U is looking for an energetic person to ensure that every customer that comes to our store has a wonderful experience. We are a family-owned business that is aiming to improve the experience of doing laundry for all of our customers.
Our Advisor will be responsible for greeting customers, assisting customers when issues arise, performing wash and fold service for customers, and performing cleaning duties throughout the day. Laundry-4U is open 24 hours and ready to serve customers!
Responsibilities
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Proven customer service experience
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of character
Excellent communication and presentation skills
Strong proven technology skills
Ability to multi-task, prioritize, and manage time effectively, bilingual is a plus
Maintain store clean by following appropriate cleaning procedures
Language
English
Spanish- required
Education
High school diploma or equivalent
Shift times
6.5-hour shift
4:00am-10:30am
10:00am-4:30pm
4:00pm-10:30pm
10:00pm-4:30am
Requirements
Retail/Customer Service: 8 months
Basic computer skills
Long periods of standing, kneeling, bending, pulling, or frequently carrying objects up to 50lbs throughout a 6.5-hour shift
Communication skills
Weekend availability (Saturday and Sunday)
Must be 18 or older
Must have reliable transportation
Must be able to work independently.
Other
Commission Available
Performance review after introduction period is met (90 days)
Annual performance review
Benefits
Paid time off for part-time and full-time employees
$20 weekly stipend to wash in store
#J-18808-Ljbffr