New Jersey Staffing
Commercial Assistant Customer Account Coordinator
New Jersey Staffing, Hackettstown, New Jersey, United States, 07840
divh2Commercial Assistant
Customer Account Coordinator/h2pLocation: Hackettstown, NJ/ppHours / Schedule: Monday - Friday; 8:30 am - 5:00 pm - Onsite/ppType: Contract To Hire/ppCompensation: $21 - $25 per hour/ph3Responsibilities/h3pResponsible for assisting the Commercial Operations Department as it relates to: Order Quotation, Entry, Processing, RMAs, Shipping, and Customer Account Maintenance./ppCoordinates business partner and distributor account maintenance, including updating records in SAP and HubSpot (ownership, addresses, contact details, and representative lists) our ERP and CRM systems, coordinating onboarding and offboarding of domestic and international distributors, preparing authorization letters and price lists, maintaining contact databases, and assisting with distributor visits and training events./ppDaily:/pulliQuotations (Instruments, Parts and Accessories)/liliOrder Entry, Order Processing/liliPreparation of Order Acknowledgements/liliPreparation of Shipments/Shipping Labels - Cartons and Courier/liliProvides Customers with information regarding shipments/liliResponds to Customer Inquiries via email or phone/liliShares responsibility for answering the Company phone/liliFollow-up on Payment Pending orders/liliEnter and maintain CRM information/liliOther duties as assigned/liliFollow up on Order Status internally/liliIQ OQ Notebook Completion for Shipment/liliEnd of month activities as assigned, to include IQ OQ Notebooks and Order Folders/liliBusiness Partner Maintenance Coordinator (SAP
CRM)/liliUpdating changes in ownership, addresses, contact information, etc./liliRep List Management/liliDistributor Maintenance Coordinator
International and Domestic/liliOnboarding, Offboarding, Authorization Letters, Price Lists, Contact Info, etc./liliAssist Administrative Assistant in coordination of all distributor visits and trainings/liliAssist with the shipment of Specialty Products/liliAssist with Sales/Service/Distributor Trainings and other events/liliProcess Return Material Authorizations/liliInterface with other Departments, i.e., Status of Orders/liliPrepare and ship promotional items and product literature/liliOther duties as assigned/li/ulh3Requirements/h3pMinimum of Associates Degree
Business Administration preferred/ppExperience in a customer-focused environment, preferably within import/export manufacturing/ppStrong proficiency in Microsoft Office (particularly Excel) and a working knowledge of ERP systems./ppStrong Excel skills required/ppExperience with SAP or an ERP system a plus/ph3Benefits/h3pSystem One, and its subsidiaries including Joul, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan./ppSystem One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law./p/div
Customer Account Coordinator/h2pLocation: Hackettstown, NJ/ppHours / Schedule: Monday - Friday; 8:30 am - 5:00 pm - Onsite/ppType: Contract To Hire/ppCompensation: $21 - $25 per hour/ph3Responsibilities/h3pResponsible for assisting the Commercial Operations Department as it relates to: Order Quotation, Entry, Processing, RMAs, Shipping, and Customer Account Maintenance./ppCoordinates business partner and distributor account maintenance, including updating records in SAP and HubSpot (ownership, addresses, contact details, and representative lists) our ERP and CRM systems, coordinating onboarding and offboarding of domestic and international distributors, preparing authorization letters and price lists, maintaining contact databases, and assisting with distributor visits and training events./ppDaily:/pulliQuotations (Instruments, Parts and Accessories)/liliOrder Entry, Order Processing/liliPreparation of Order Acknowledgements/liliPreparation of Shipments/Shipping Labels - Cartons and Courier/liliProvides Customers with information regarding shipments/liliResponds to Customer Inquiries via email or phone/liliShares responsibility for answering the Company phone/liliFollow-up on Payment Pending orders/liliEnter and maintain CRM information/liliOther duties as assigned/liliFollow up on Order Status internally/liliIQ OQ Notebook Completion for Shipment/liliEnd of month activities as assigned, to include IQ OQ Notebooks and Order Folders/liliBusiness Partner Maintenance Coordinator (SAP
CRM)/liliUpdating changes in ownership, addresses, contact information, etc./liliRep List Management/liliDistributor Maintenance Coordinator
International and Domestic/liliOnboarding, Offboarding, Authorization Letters, Price Lists, Contact Info, etc./liliAssist Administrative Assistant in coordination of all distributor visits and trainings/liliAssist with the shipment of Specialty Products/liliAssist with Sales/Service/Distributor Trainings and other events/liliProcess Return Material Authorizations/liliInterface with other Departments, i.e., Status of Orders/liliPrepare and ship promotional items and product literature/liliOther duties as assigned/li/ulh3Requirements/h3pMinimum of Associates Degree
Business Administration preferred/ppExperience in a customer-focused environment, preferably within import/export manufacturing/ppStrong proficiency in Microsoft Office (particularly Excel) and a working knowledge of ERP systems./ppStrong Excel skills required/ppExperience with SAP or an ERP system a plus/ph3Benefits/h3pSystem One, and its subsidiaries including Joul, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan./ppSystem One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law./p/div