Staff Associate

divh2Staff Associate/h2pNorthStar Memorial Group is seeking a Staff Associate at Maui Memorial Park. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we uphold our commitment to care in every interaction./ph3Responsibilities/h3ulliCollaborate with funeral directors with events held on-site, including services and arrangement conferences/liliEstablish and maintain strong business relationships with families/liliAlways maintain reverence and respect for the deceased/liliAssist in preparing the memorial area for the family before the services start/liliEnsure that flowers and other memorabilia are returned to the family after services/liliAnswer customer inquiries professionally, either by phone or in person/li/ulh3Qualifications/h3ulli1 year of experience in customer service preferred/liliExperience handling difficult situations/liliFuneral professional experience preferred/li/ulh3Compensation/h3ulli$22.00-$23.00/hr./li/ulh3Benefits/h3ulliMedical, Dental, and Vision Insurance/liliHealth Savings Account (HSA)/liliLife Insurance/lili401(k) with Employer Matching/li/ulpWe are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status./p/div