Asset Protection - Agent - Gaithersburg Rack

divh2Asset Protection Position/h2pThe Asset Protection (AP) teams function is to keep our customers, teams, and brands safe. AP partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from a variety of emergencies. AP also protects company profits by mitigating shrinkage risks, as well as preventing, investigating, and resolving theft, to ensure merchandise is available for our customers./ppAsset Protections strategies are driven by our three Asset Protection Pillars:/pulliProtect People by providing support for employee and customer safety./liliProtect Physical Spaces by protecting our assets which include both building and merchandise./liliSupport Product Accuracy through store partnership working towards improved inventory accuracy and reduction of shrinkage./li/ulpWhen working in Asset Protection, no two days will be the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities:/pulliResolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance./liliIdentify theft trends by leveraging technology, reporting and surveillance tactics./liliDrive a shrinkage reduction culture by implementing action plans and merchandise protection standards./liliIdentify, escalate, and support internal theft investigations through various methods including, but not limited to, exception-based reporting and surveillance systems./liliInvestigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams./liliUse video systems to monitor theft activity and support investigations./liliLeverage RFID data to view merchandise movement at the highest level and aid item level investigations with merchandise inaccuracies./liliMaintain the general safety and security of customers, employees, and store by responding to, escalating, and reporting all store security and emergency incidents including medical emergencies./liliSupport the security of our physical spaces and those within by leading security audits, participating in store meetings, and leading shrinkage awareness efforts and training within the store./liliServe as a member of the store Emergency Response Team (ERT) and actively participate in store emergency response training, including First Aid./liliPrepare and submit prompt and complete reports for all high-profile incidents, merchandise recoveries, investigations, policy violations, safety incidents and other illegal activities, etc./liliTestify in court when summoned for criminal and/or civil cases./liliBuild cross functional partnerships with store leaders, neighboring retailers, and local law enforcement./li/ulpYou own this if you have/pulliThe ability to make, and be accountable for, decisions use good judgement in a fast-paced environment./liliHave detailed, clear and concise verbal and written skills./liliGood interpersonal and communication skills./liliThe ability to maintain a high level of confidentiality./liliA calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior./liliAccountability, initiative, and a high level of ownership./liliThe ability to work a flexible schedule based on business needs./liliMeet any state and local licensing requirements./liliExperience in investigative, asset protection and security procedures (preferred)./li/ulpOur employees are our most important asset and thats reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:/pulliMedical/Vision, Dental, Retirement and Paid Time Away/liliLife Insurance and Disability/liliMerchandise Discount and EAP Resources/li/ulpA few more important points.../ppThe job posting highlights the most critical responsibilities and requirements of the job. Its not all-inclusive. There may be additional duties, responsibilities and qualifications for this job./ppPay Range Details/ppThe pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience./pp$26.00 - $27.05 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview./p/div