New Hampshire Staffing
divh2Parts Advisor/h2pDeVivo Parts
Tools is searching for a Parts Advisor for our Epping, NH location. The Parts Advisor plays a crucial role in ensuring the efficient operation of our parts department, providing excellent customer service, and maintaining accurate inventory records. This role involves handling customer inquiries, processing orders, and coordinating with other departments to ensure timely delivery of parts./ppDeVivo provides the complete range of tools, OEM parts, and essential shop supplies required to keep commercial fleets, service centers, and maintenance operations running at peak performance. Whether youre servicing buses, trucks, specialty vehicles, or refrigerated equipment, our extensive inventory ensures you always have the right products on hand. We offer professional-grade tools, quality replacement parts, and everyday consumables-available both in-store and through our convenient online ordering platform with fast delivery. Backed by knowledgeable support and decades of industry experience, DeVivo is your trusted partner for dependable shop and fleet essentials./ppWhat We Offer:/pulliFamily-oriented culture
team environment/liliPromotion opportunities - we promote from within/liliMedical
dental insurance/liliLife insurance/liliFlexible spending account/lili401k plan with company match/liliPaid time off/liliPaid holidays/liliEmployee referral bonuses/liliCompensation of $20.00-27.00/hour/li/ulpPrimary Responsibilities:/pulliAnswer phone calls and respond to customer inquiries in a professional and courteous manner./liliAssist customers with parts selection and provide accurate information about availability, pricing, and delivery times./liliResolve customer issues and complaints promptly, ensuring customer satisfaction./liliAccurately input customer orders into the system, ensuring all details are correct and complete./liliMonitor order status and communicate any delays or issues to customers./liliCoordinate with the warehouse and delivery teams to ensure timely dispatch and delivery of parts./liliTrack and monitor inventory levels, ensuring optimal stock levels are maintained./liliAssist in ordering parts as needed to maintain inventory levels, liaising with suppliers and the procurement team./liliEnsure all documentation is filed and stored correctly in accordance with company policies./liliWork closely with other departments, such as Sales, Service, and Warehouse, to ensure seamless operations./liliParticipate in team meetings and contribute to process improvement initiatives./li/ulpPosition Requirements:/pulliHigh school diploma or equivalent/liliPrevious experience in a parts advisory or customer service role, preferably within the automotive or tools industry./liliStrong knowledge of automotive parts and tools./liliExcellent communication and interpersonal skills./li/ulpQualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status and any other protected classes./p/div
Tools is searching for a Parts Advisor for our Epping, NH location. The Parts Advisor plays a crucial role in ensuring the efficient operation of our parts department, providing excellent customer service, and maintaining accurate inventory records. This role involves handling customer inquiries, processing orders, and coordinating with other departments to ensure timely delivery of parts./ppDeVivo provides the complete range of tools, OEM parts, and essential shop supplies required to keep commercial fleets, service centers, and maintenance operations running at peak performance. Whether youre servicing buses, trucks, specialty vehicles, or refrigerated equipment, our extensive inventory ensures you always have the right products on hand. We offer professional-grade tools, quality replacement parts, and everyday consumables-available both in-store and through our convenient online ordering platform with fast delivery. Backed by knowledgeable support and decades of industry experience, DeVivo is your trusted partner for dependable shop and fleet essentials./ppWhat We Offer:/pulliFamily-oriented culture
team environment/liliPromotion opportunities - we promote from within/liliMedical
dental insurance/liliLife insurance/liliFlexible spending account/lili401k plan with company match/liliPaid time off/liliPaid holidays/liliEmployee referral bonuses/liliCompensation of $20.00-27.00/hour/li/ulpPrimary Responsibilities:/pulliAnswer phone calls and respond to customer inquiries in a professional and courteous manner./liliAssist customers with parts selection and provide accurate information about availability, pricing, and delivery times./liliResolve customer issues and complaints promptly, ensuring customer satisfaction./liliAccurately input customer orders into the system, ensuring all details are correct and complete./liliMonitor order status and communicate any delays or issues to customers./liliCoordinate with the warehouse and delivery teams to ensure timely dispatch and delivery of parts./liliTrack and monitor inventory levels, ensuring optimal stock levels are maintained./liliAssist in ordering parts as needed to maintain inventory levels, liaising with suppliers and the procurement team./liliEnsure all documentation is filed and stored correctly in accordance with company policies./liliWork closely with other departments, such as Sales, Service, and Warehouse, to ensure seamless operations./liliParticipate in team meetings and contribute to process improvement initiatives./li/ulpPosition Requirements:/pulliHigh school diploma or equivalent/liliPrevious experience in a parts advisory or customer service role, preferably within the automotive or tools industry./liliStrong knowledge of automotive parts and tools./liliExcellent communication and interpersonal skills./li/ulpQualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status and any other protected classes./p/div