North Dakota Staffing
Customer Service Rep Tax (Seasonal, Remote)
North Dakota Staffing, Bismarck, North Dakota, United States, 58501
divh2Customer Service Rep
Tax (Seasonal, Remote)/h2pThe Customer Service Rep
Tax (Seasonal, Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding clients products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)/ppAre you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns Worlds Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you! As a remote Customer Service Rep
Tax (Seasonal), youll join an organically diverse team from 70+ countries where all members contribute and support each others success and well-being, proudly united as game-changers. Together, we help the worlds best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, were looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are./ppThis is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. Well give you all the training, technologies, and continuing support youll need to succeed. Plus, at Concentrix, theres real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! Thats why we offer a range of free learning and leadership development programs designed to set you on your way to the kind of career youve always envisioned./ppAs a Customer Service Rep
Tax (Seasonal) working from home, you will:/pulliProvide inbound customer support using a call flow guide/liliHelp customers resolve basic technical issues/liliTrack, document, and retrieve information in databases/liliOffer additional products and/or services/liliDeliver expert customer experienceswith a smile./li/ulpYour skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep
Tax (Seasonal) (Remote) role include:/pulli1+ year of customer service experience/liliOpen availability (this is a seasonal position)/liliA high school diploma or GED/liliA quiet, distraction-free environment to work from in your home/liliProficiency in fast-paced multi-tasking/liliEagerness to learn new technologies/liliStrong computer navigation skills and PC knowledge/liliA desktop or laptop to complete PC and internet testing/liliDevice must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)/liliOperating System: Windows 11+ RAM: 8GB or higher Processor: Intel i5/AMD Ryzen 5 or higher/liliInternet Requirements: DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) Speeds: 10 mbps download and 3 mbps upload or higher While working, you will be required to hardwire with an ethernet cable High Speed internet (no wireless/hotspots or satellite) and a smartphone Must reside in the United States and have a valid U.S. address for residence/li/ulpOne of our companys Culture Beliefs says, We champion our people. Thats why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And well invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:/pulliThe base salary for this position is $15/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies./liliMedical, dental, and vision insurance/liliComprehensive employee assistance program (EAP)/lili401(k) retirement plan/liliPaid time off and holidays/liliPaid training days/liliDailyPay enrollment option to access pay early, when you want it/liliPaid training and performance-based incentives/liliLucrative employee referral bonus opportunities/liliCompany networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more/liliHealth and wellness programs with trained partners to help promote a healthy you/liliMentorship programs that support your rewarding career journey/liliWork-from-home convenience/liliPrograms and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support/liliCelebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more/li/ulpIf all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice./ppPhysical
Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature./ppEligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Currently, this position may be performed only in the states listed here./ppConcentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law./p/div
Tax (Seasonal, Remote)/h2pThe Customer Service Rep
Tax (Seasonal, Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding clients products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)/ppAre you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns Worlds Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you! As a remote Customer Service Rep
Tax (Seasonal), youll join an organically diverse team from 70+ countries where all members contribute and support each others success and well-being, proudly united as game-changers. Together, we help the worlds best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, were looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are./ppThis is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. Well give you all the training, technologies, and continuing support youll need to succeed. Plus, at Concentrix, theres real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! Thats why we offer a range of free learning and leadership development programs designed to set you on your way to the kind of career youve always envisioned./ppAs a Customer Service Rep
Tax (Seasonal) working from home, you will:/pulliProvide inbound customer support using a call flow guide/liliHelp customers resolve basic technical issues/liliTrack, document, and retrieve information in databases/liliOffer additional products and/or services/liliDeliver expert customer experienceswith a smile./li/ulpYour skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep
Tax (Seasonal) (Remote) role include:/pulli1+ year of customer service experience/liliOpen availability (this is a seasonal position)/liliA high school diploma or GED/liliA quiet, distraction-free environment to work from in your home/liliProficiency in fast-paced multi-tasking/liliEagerness to learn new technologies/liliStrong computer navigation skills and PC knowledge/liliA desktop or laptop to complete PC and internet testing/liliDevice must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)/liliOperating System: Windows 11+ RAM: 8GB or higher Processor: Intel i5/AMD Ryzen 5 or higher/liliInternet Requirements: DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) Speeds: 10 mbps download and 3 mbps upload or higher While working, you will be required to hardwire with an ethernet cable High Speed internet (no wireless/hotspots or satellite) and a smartphone Must reside in the United States and have a valid U.S. address for residence/li/ulpOne of our companys Culture Beliefs says, We champion our people. Thats why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And well invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:/pulliThe base salary for this position is $15/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies./liliMedical, dental, and vision insurance/liliComprehensive employee assistance program (EAP)/lili401(k) retirement plan/liliPaid time off and holidays/liliPaid training days/liliDailyPay enrollment option to access pay early, when you want it/liliPaid training and performance-based incentives/liliLucrative employee referral bonus opportunities/liliCompany networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more/liliHealth and wellness programs with trained partners to help promote a healthy you/liliMentorship programs that support your rewarding career journey/liliWork-from-home convenience/liliPrograms and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support/liliCelebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more/li/ulpIf all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice./ppPhysical
Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature./ppEligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Currently, this position may be performed only in the states listed here./ppConcentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law./p/div