Northern Bank
divh2Personal Banker/h2pAt Northern Bank, banking may be our business, but helping small businesses grow is our passion. Right now, were looking for a Personal Banker who understands that operational excellence combined with relationship management is key to helping Northern deliver exceptional service to help those business owners succeed and grow, help our bank continue to flourish, and help our local community continue to thrive./ppIn this role, you will be responsible for handling all customer sales and service inquiries, including but not limited to, Teller transactions, new account openings, safe deposit access, existing customer servicing needs, and problem resolution. The Personal Banker works to present customers with banking solutions to meet their needs, while ensuring every transaction is completed in accordance with bank policy and regulatory requirements./ph3Primary Functions/h3ulliOpens and closes branches/liliSigns Official checks in accordance with the transaction amount/liliProvides exceptional service to the Banks customers regarding daily teller, servicing, and new account transactions; addressing inquiries, understanding/determining needs, and resolving problems/liliProcesses customer transactions in an efficient, accurate and friendly manner/liliOpens new accounts and accesses customer accounts to process online and offline transactions and corrections in an efficient, accurate and friendly manner./liliAccurately balances cash drawer daily/liliPerforms day-to-day branch operations including, ATM balancing, clearing cash items, adding or removing holds, under dual control will balance and process the vault and bag coin/liliUtilizes needs-based sales/service techniques to elicit the needs of customers and match those needs to the Banks available products and services/liliConsistently meets or exceeds sales goals./liliProvides assistance to other branch employees and assists in training new employees. Follows the Banks policies and regulatory requirements/liliAccount maintenance including but not limited to: foreign and domestic wires, stop payments, address changes, account title changes, etc./liliFollows the Banks policies and regulatory requirements/li/ulh3Job Qualifications/h3ulli2 years Teller Manager or CSR experience preferred/liliExcellent communication, sales and customer service skills/liliBasic math skills and the ability to multitask./liliStrong computer skills, including Word, Excel, teller and platform bank systems./liliStrong customer focus/liliHigh School Degree. Associate degree or higher preferred/liliFlexible Schedule. Occasional late nights and Saturdays/li/ulpNorthern Bank is a full-service bank dedicated to providing practical, common sense financial solutions to help our customers live their lives and grow their businesses. From deposit products to loans to payment and collections services, we work hands-on with our entrepreneurial customers, both locally and across the country, to provide the financial support they need to realize their personal and business goals. Founded in 1960, Northern Bank has assets of over $3 billion with 13 locations serving communities throughout Middlesex County. Northern Bank is a Member of the FDIC, and an Equal Housing Lender./p/div