Spade Recruiting
divh2Customer Support And Virtual Consultant/h2pWe are expanding our remote team and are seeking dependable, people-focused individuals to fill several customer-facing roles. This position blends client support and virtual consulting, assisting members who have requested information about available programs. Ideal candidates are clear communicators, comfortable working independently, and interested in long-term professional growth./ppThis opportunity is with a well-established organization that has supported working professionals and union-affiliated members across North America for decades. Millions of individuals rely on these programs to supplement or replace traditional workplace benefits that may be reduced or discontinued due to job changes or retirement./ppThe organization is recognized for its strong financial foundation, commitment to transparency, and emphasis on ethical service. Its workplace culture prioritizes training, advancement, and leadership development, creating a stable environment for individuals looking to build a lasting career rather than a short-term job./ph3Key Responsibilities/h3ulliCommunicate with members through inbound and outbound phone calls/liliSchedule and conduct virtual appointments/liliPresent program information clearly and professionally via online meetings/liliAssist with applications and required documentation/liliPerform basic data entry and follow established quality standards/liliMaintain accurate records and client follow-ups/liliParticipate in optional leadership and professional development sessions/li/ulh3What Youll Receive/h3ulliWeekly advances plus performance-based bonuses/liliAverage first-year earnings of approximately $55,000/liliClear advancement and leadership pathways/liliFlexible scheduling options/liliFully remote, work-from-home position/liliResidual income potential/liliComprehensive health benefits/liliPersonalized one-on-one training and mentorship/liliAnnual incentive trips to premium destinations/liliSupportive, performance-driven team environment/li/ulh3Qualifications/h3ulliStrong verbal and written communication abilities/liliEffective time management and organizational skills/liliHigh school diploma required (post-secondary education considered an asset)/liliCustomer service, retail, or call-center experience is helpful but not mandatory/li/ul/div