Entry Level Customer Service - WFH

divh2Client Success Specialist/h2pWere a modern insurance team dedicated to helping working families protect what matters most. With a culture built on flexibility, purpose, and growth, we combine people-first values with tech-forward solutions to deliver an exceptional experience./ph3The Role/h3pAs a Client Success Specialist, youll be the main point of contact for policyholdersanswering questions, guiding them through benefits, and ensuring they feel supported every step of the way./ph3Key Responsibilities/h3ulliBuild lasting client relationships after enrollment/liliExplain policy benefits and guide clients through updates or claims/liliProvide clear, easy-to-understand education on coverage/liliPartner with team leaders to streamline onboarding and service/liliBe the trusted go-to for client support needs/li/ulh3What Were Looking For/h3ulliStrong communication skills and a genuine desire to help others/liliTech-savvy and comfortable in a remote environment/liliOrganized, detail-oriented, and self-driven/liliCustomer service or insurance background is a plus (not required)/liliMust be legally eligible to work in the U.S. or Canada/li/ulh3What Youll Get/h3ulli100% remote with flexible scheduling/liliWeekly pay + performance incentives/liliOngoing training and mentorship/liliClear paths for career growth/liliA supportive, mission-driven team culture/li/ul/div