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Neo Group

Customer Support Specialist (Portuguese Speaking)

Neo Group, Miami, Florida, United States, 33101

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divh2Customer Support Specialist/h2pAt Neo Group, where passion meets purpose! As an employee-focused employer, we take pride in cultivating a dynamic workplace where your growth and well-being are our top priorities./ppJoin us for a rewarding career journey filled with exciting challenges and endless opportunities. Elevate your career with us

your success is our success!/ppNeo Group is seeking a motivated and customer-oriented individual to join our team as a Customer Support Specialist. As a Portuguese speaking Customer Support Specialist, you will be responsible for providing exceptional service and support to our Portuguese-speaking customers./ppstrongResponsibilities:/strong/pulliRespond to customer inquiries and provide prompt and accurate assistance in Portuguese through chats

emails./liliHandle customer complaints and resolve issues effectively./liliEnsure customer satisfaction through professional and courteous communication./liliMaintain detailed and accurate records of customer interactions and transactions./liliIdentify opportunities for process improvements and provide feedback to management./li/ul/div