Sales Support Specialist

divh2Sales Support Specialist/h2pCort Events is seeking a Sales Support Specialist to join our team in Las Vegas, NV. The Sales Support Specialist provides support to the Account Executives and Strategic Account Managers on a nationwide basis in the events, exhibit house, and tradeshow sales process by providing a positive customer experience, corresponding by phone and email, preparing sales quotes with order entry, and other administrative duties for accounts to include database management, accounts receivable, addressing client complaints, and updating client records and orders. This is an onsite position performed from the Cort Events Corporate office in Las Vegas. Pay: $20 per hour. Schedule: 7am-4pm or 8am-5pm, Monday thru Friday./ppWhat We Offer:/pulliComprehensive health insurance (medical, dental, vision) available within 30 days or less/lili401(k) retirement plan with company match/liliPaid vacation, sick days, and holidays/liliCompany-paid disability and life insurance/liliTuition reimbursement/liliEmployee discounts and perks/liliOpportunity to work alongside a tenured team with career growth and mentorship opportunities/li/ulpResponsibilities:/pulliAssists during the sales process to the clients, Account Executives, and Strategic Account Managers by answering simple product questions, sending product photos, and offering client support at the Account Executives direction within reason./liliActs as liaison between Operations, Client, and Account Executive/Strategic Account Manager./liliResponds to and notifies the Account Executives/Strategic Account Managers of customer inquiries by phone and email./liliVerifies payment and/or client order confirmation to ensure orders are confirmed in Salesforce./liliMaintain, update, and organize client records in Salesforce with the intention of confirming orders with the proper information./liliCommunicates daily with Account Executives/Strategic Account Managers to review client orders, build rapport, and discuss potential project challenges./liliEnsures that refunds or prior month adjustments are organized and submitted when needed, with direction from the Account Executive/Strategic Account Manager for the client./liliMaintains customer confidence and protects operations by keeping information confidential./liliContributes to team effort by helping when workflow may be lower./liliOther duties as assigned by management./li/ulpQualifications:/pulliHigh School Diploma or equivalent required/lili1+ year Customer Service or Administrative Support experience/liliPrevious Salesforce experience required/liliSolid time management and self-organizational ability; able to work collaboratively as part of a team/liliAbility to quickly connect with others and demonstrate exceptional customer service/liliExcellent verbal and written communication skills./liliAbility to multi-task/li/ulpAbout Cort Events:/ppCort, a part of Warren Buffetts Berkshire Hathaway, is the nations leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match Corts breadth of services./ppWorking for Cort Events:/ppFor more information on careers at Cort, visit https://careers.cort.com/ This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, Cort will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information. Cort participates in the E-Verify program. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time. EEO/AA Employer/Vets/Disability./p/div