Customer Service (Licensed Account Representative) Hammonton

divh2Join Our Contact Center Team At NJM Insurance Group/h2pDo you have a passion for customer service? Are you looking for a company that offers you more? Come talk to NJM Insurance Group, a five-time recipient of the Forbes Best Employers in New Jersey, about joining our Contact Center!/ppJoin a best-in-class team that has been certified by J.D. Power for providing personal lines customers with an exceptional Auto Claims Experience for seven years in a row!/ppOur Contact Center team enjoys:/pullipSalary begins at $49,871.25 with the potential to earn more if you are licensed with experience (Salary is commensurate with experience and credentials)/p/lilipCompany paid training and professional state licensure./p/lilipPotential annual bonus incentive worth up to 7.5% of your first years base salary/p/lilipHybrid work schedule once training is completed/p/lilipAn outstanding benefits package (outlined below), including a 401k with a dollar for dollar match up to 8%/p/li/ulpThe Opportunity/ppNJM is seeking talented, friendly customer service orientated professionals to become Licensed Account Representatives in our nationally recognized contact center. As part of your NJM experience, you will receive top-quality paid training to prepare you for this position in personal lines insurance. On our team, you will play an important role in continuing to build upon the long-standing reputation of delivering award-winning service to NJM policyholders by assisting them with setting up new policies, and completing policy transactions, as well as general coverage and billing questions./ppAvailable Shift(s): Day Shift/pullipMonday-Friday (9:45AM - 6PM) and every Saturday (8:30AM- 4:45PM)/p/lilipOne weekday and Sundays off/p/lilipInclude a 5% shift differential/p/li/ulpThe start date for this opportunity is set for 01/05/2026./ppResponsibilities/pullipDeliver a high-quality customer experience while consulting and counseling customers on NJMs products via inbound calls/p/lilipProvide coverage options best suited to accommodate individual needs and administer transactions when necessary/p/lilipDemonstrate effective time management to achieve performance goals/targets/p/lilipProvide procedurally accurate, effective, and independent response to all new and existing business inquiries related to personal lines insurance./p/li/ulpRequirements/pullipExcellent verbal and written communication skills/p/lilipStrong computer and navigation skills including proficiency in Microsoft Outlook and Word/p/lilipAccurate keyboarding skills/p/lilipSuperior listening skills/p/lilipStrong multi-tasking ability/p/lilipPrior customer service or contact center experience/p/lilipQuiet, distraction-free work area at home/p/lilipHigh School Diploma or GED is required; an associates or bachelors degree is desired/p/lilipBilingual skills are valued, but not required/p/lilipPersonal Lines Authority License is a plus/p/li/ulpBenefits Offered:/pullipMedical Insurance (Blue Cross Blue Shield)/p/lilipDental Insurance (Delta Dental)/p/lilipVision (Delta Vision/ VSP)/p/lilipFlexible Spending Account/p/lilipDiscounts on NJM auto insurance/p/lilipTuition reimbursement/p/lilipLife insurance/p/lilipPlus, additional company discounts for items like travel, service, car rental and more!/p/li/ulpEligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses./ppLegal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business./p/div