Creative Solutions in Healthcare
Guest Relations Coordinator
Creative Solutions in Healthcare, Dallas, Texas, United States, 75201
divh2Join Our Team As a Guest Relations Coordinator/h2pCreate a Warm and Welcoming Experience for Residents and Guests/ppWere Seeking a Personable and Detail-oriented Guest Relations Coordinator to Join Our Growing Team! This Role Is Essential in Ensuring That Residents and Their Guests Feel Comfortable, Informed, and Supported Throughout Their Stay. Success in This Role Requires Exceptional Communication Skills, a Friendly Demeanor, and the Ability to Anticipate and Meet the Needs of Residents and Their Families./ph3Your Impact As a Guest Relations Coordinator/h3pIn This Role, You Will:/pulliWelcome New Residents: Escort Residents to Their Rooms at Admission and Assist with Unpacking and Room Setup/liliProvide Comfort: Offer Water, Snacks, Meals (with Nurse Approval), Blankets, Pillows, and Other Comfort Items/liliOrient Guests: Explain Facility Amenities Including Phone/Tv Use, Dining Options, Activities, and Salon Services/liliHost Tours: Give Tours to Families and Guests, Showcasing Amenities and Resident-centered Services/liliCoordinate Dining
Events: Assist with Guest Meal Arrangements, Private Dining Room Setup, and Family Events/liliSupport Activities: Help Residents Attend Activities or Engage in Self-initiated and In-room Leisure/liliMake Daily Rounds: Check on Residents to Ensure Comfort and Promptly Meet Any Needs/liliEngage Visitors: Greet Visitors Warmly, Remember Names, and Ensure an Exceptional Guest Experience/liliCollaborate with Staff: Work with All Departments to Coordinate Guest and Resident Services/liliAssist with Discharges: Help Pack Belongings, Carry Items, and Provide Support During Discharge/liliFollow up: Call Discharged Residents to Ensure Safe Arrival and Satisfaction with Their Care Experience/li/ulh3What Makes You a Great Fit/h3pWere Looking for Someone Who:/pulliHas Excellent Interpersonal and Communication Skills/liliIs Proactive and Attentive to Guest and Resident Needs/liliDemonstrates a Warm, Welcoming Personality and Professionalism/liliIs Organized and Skilled at Event or Schedule Coordination/liliHas Experience in Customer Service, Hospitality, or Healthcare (Preferred, Not Required)/li/ulh3Benefits (Full-time)/h3ulliComprehensive Coverage: Health, Dental, and Vision Insurance/liliExtra Protection: AdD, Short-term Disability, Cancer, Critical Illness, and More/liliLife Insurance: Whole and Term Policies/liliProfessional Growth: Tuition Reimbursement/liliTime to Recharge: Paid Time off/liliRetirement Planning: Immediate 401(K) Eligibility/liliUnwavering Support: Exceptional Corporate Resources and Leadership/li/ulh3Equal Opportunity Employer/h3pWe Are an Equal Opportunity Employer and Prohibit Discrimination/Harassment Without Regard to Race, Color, Religion, Age, Sex, National Origin, Disability Status, Genetics, Protected Veteran Status, Sexual Orientation, Gender Identity or Expression, or Any Other Characteristic Protected by Federal, State, or Local Laws./p/div
Events: Assist with Guest Meal Arrangements, Private Dining Room Setup, and Family Events/liliSupport Activities: Help Residents Attend Activities or Engage in Self-initiated and In-room Leisure/liliMake Daily Rounds: Check on Residents to Ensure Comfort and Promptly Meet Any Needs/liliEngage Visitors: Greet Visitors Warmly, Remember Names, and Ensure an Exceptional Guest Experience/liliCollaborate with Staff: Work with All Departments to Coordinate Guest and Resident Services/liliAssist with Discharges: Help Pack Belongings, Carry Items, and Provide Support During Discharge/liliFollow up: Call Discharged Residents to Ensure Safe Arrival and Satisfaction with Their Care Experience/li/ulh3What Makes You a Great Fit/h3pWere Looking for Someone Who:/pulliHas Excellent Interpersonal and Communication Skills/liliIs Proactive and Attentive to Guest and Resident Needs/liliDemonstrates a Warm, Welcoming Personality and Professionalism/liliIs Organized and Skilled at Event or Schedule Coordination/liliHas Experience in Customer Service, Hospitality, or Healthcare (Preferred, Not Required)/li/ulh3Benefits (Full-time)/h3ulliComprehensive Coverage: Health, Dental, and Vision Insurance/liliExtra Protection: AdD, Short-term Disability, Cancer, Critical Illness, and More/liliLife Insurance: Whole and Term Policies/liliProfessional Growth: Tuition Reimbursement/liliTime to Recharge: Paid Time off/liliRetirement Planning: Immediate 401(K) Eligibility/liliUnwavering Support: Exceptional Corporate Resources and Leadership/li/ulh3Equal Opportunity Employer/h3pWe Are an Equal Opportunity Employer and Prohibit Discrimination/Harassment Without Regard to Race, Color, Religion, Age, Sex, National Origin, Disability Status, Genetics, Protected Veteran Status, Sexual Orientation, Gender Identity or Expression, or Any Other Characteristic Protected by Federal, State, or Local Laws./p/div