Caesars Entertainment
Job Title
Greets all internal and external guests using Spotlight initiatives to provide friendly, courteous, excellent service. Demonstrates a pleasant and enthusiastic demeanor at all times. Maintains awareness/security of retail floor, products, services and guests. Assists customers and guests providing information about retail outlet, merchandise and property events, promotions, restaurants and/or hotel amenities. Encourages multiple sales by offering additional/complimentary products and/or services. Performs retail cashier duties and accurately maintains accompanying paperwork. Balances all monies at end of shift. Maintains general housekeeping duties, ensuring the clean, neat and professional appearance of the outlet and its merchandise. Responsible for answering the phone and assisting caller including transfers to appropriate extension, answering questions, providing information etc. Regularly provides feedback and information to Shift Supervisor regarding inventory levels of merchandise, customer feedback/perceptions. Re-stocks merchandise as directed. Performs all duties in any/all retail outlets as assigned. Qualifications: High School Diploma or equivalent preferred One year in retail sales or equivalent experience preferred Must pass pre-employment Math test with score of 80% or better. 20 problem minimum Literate and fluent in basic English Good math skills, including adding, subtracting, multiplying and dividing Excellent guest service skills Be knowledgeable about the Total Rewards program and hotel/casino amenities Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same Adheres to all regulatory, company and department policies and procedures Ability to bend, crouch, turn, and reach overhead. Ability to respond to visual and verbal cues Manual dexterity to operate office equipment and cash registers Ability to stand on hard floors Mobility to move about the work area Ability to lift, push, pull up to 50 pounds Must be able to lift overhead and climb a ladder for stocking purposes Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values
Together We Win, All In On Service and Blaze the Trail
every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. Job Identification: 76734 Job Category: Retail Job Schedule: Part time Locations: Horseshoe Lake Charles (On-site)
Greets all internal and external guests using Spotlight initiatives to provide friendly, courteous, excellent service. Demonstrates a pleasant and enthusiastic demeanor at all times. Maintains awareness/security of retail floor, products, services and guests. Assists customers and guests providing information about retail outlet, merchandise and property events, promotions, restaurants and/or hotel amenities. Encourages multiple sales by offering additional/complimentary products and/or services. Performs retail cashier duties and accurately maintains accompanying paperwork. Balances all monies at end of shift. Maintains general housekeeping duties, ensuring the clean, neat and professional appearance of the outlet and its merchandise. Responsible for answering the phone and assisting caller including transfers to appropriate extension, answering questions, providing information etc. Regularly provides feedback and information to Shift Supervisor regarding inventory levels of merchandise, customer feedback/perceptions. Re-stocks merchandise as directed. Performs all duties in any/all retail outlets as assigned. Qualifications: High School Diploma or equivalent preferred One year in retail sales or equivalent experience preferred Must pass pre-employment Math test with score of 80% or better. 20 problem minimum Literate and fluent in basic English Good math skills, including adding, subtracting, multiplying and dividing Excellent guest service skills Be knowledgeable about the Total Rewards program and hotel/casino amenities Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same Adheres to all regulatory, company and department policies and procedures Ability to bend, crouch, turn, and reach overhead. Ability to respond to visual and verbal cues Manual dexterity to operate office equipment and cash registers Ability to stand on hard floors Mobility to move about the work area Ability to lift, push, pull up to 50 pounds Must be able to lift overhead and climb a ladder for stocking purposes Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values
Together We Win, All In On Service and Blaze the Trail
every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities. Job Identification: 76734 Job Category: Retail Job Schedule: Part time Locations: Horseshoe Lake Charles (On-site)