Honda Service Advisor

divh2Honda Service Advisor/h2pAs our Service Advisor, youre one of the most important team members at Norm Reeves Honda in Irvine. Youre responsible for creating a super Norm Reeves service experience for our guests and using your communication skills to build the bridge between guests and technicians./ppYour work will ensure our guests leave 100% satisfied with their Norm Reeves experience. This role is a great way to kick start your career with us!/ppstrongWhat Youll Do:/strong/pulliGreet guests as they arrive in the Service drive/liliCommunicate empathetically with guests about their vehicle/liliOffer solutions and added services to guests/liliPrepare detailed repair orders after initial inspection with exact instructions, making special note of primary concern(s) from the guest/liliProvide timely follow-up progress of each repair order and contact guests with repair changes/liliAnalyze quality control reports and maintain a high Customer Service Index Score/liliProcess monetary transactions/li/ulpstrongWhat Youll Need:/strong/pulliPrevious experience as a Service Advisor in a similar setting./liliA valid drivers license and acceptable driving record/liliCreative, positive, team player attitude/liliAbility to analyze situations and make win-win business decisions/liliHonesty, empathy, and exceptional communication skills/liliLeadership skills in team-based and independent settings/li/ulpstrongWhat We Offer:/strong/pulliUnlock Your Potential

Free Training

Limitless Advancement Opportunities to Skyrocket Your Career Growth./liliInvest in Yourself

Tuition Reimbursement/liliHealth and Wellness First

Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving./liliEnjoy Complimentary Group Life Insurance for Added Peace of Mind./liliYour Network, Your Success

Employee Referral Bonus Program - Earn While Building a Stronger Team./liliShop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location./liliSecure Your Future - Build Wealth with 401k Matching/liliSmart Savings, Smart Choices

Section 125 Cafeteria Plan

Flexible Spending Account - Save on Taxes for Qualified Expenses./li/ul/div